The Community Support Specialist CSTAR/ICTS provides integrated, holistic, community-based support services for the CSTAR and/or ICTS teams.
This is a full-time, benefit eligible position. The schedule is Monday - Friday, with some weekend hours possible.
ESSENTIAL FUNCTIONS – JOB SPECIFIC
Clinical Service Provision
Using a motivational, stage-matched approach, provide individualized and group education services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goalsAssist client in identifying strengths, needs, abilities, & preferences regarding substance abuse/mental illness and participate in development of Wellness PlanProvide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellnessSupport client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client's goals changeAid in accessing public services, including financial, housing, emergency assistance, food, etc.Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plansProvide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supportsAssist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.Provide individual assistance to clients in accessing needed services including accompanying clients to appointments to address medical or other health needsFollow up with clients regarding appointments, completion of forms, returning forms or receipts and other similar activitiesContact consumers who have unexcused absences from the CSTAR program in order to re-engage them and promote recovery effortsMeet service provision expectations per client needs and company guidelinesComplete documentation and paperwork within the required timeframeCollect and process urine drug screensIntegrated Health Team
Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (CPRC, Peer(s), ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc. regarding all areas of client wellness, including client's adherence to medications, side effects, and efficacy of medicationsSeek and include input from Integrated Health Team providers on client's Wellness PlanWork with clients to determine services needed and provide hand-offs to those servicesMake referrals to additional services/providers as needed for client's Integrated Health TeamIn addition to clinical providers of the team, function as liaison to others involved in client's treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc.Miscellaneous
Provide information about RCORP grant to community partners through in-person meetings, community meetings, etc regarding substance use services available in the community and how to access substance use services through Open Access (RCORP only)Carry program phone on a rotational basis for a week at a time and answer during business hours (RCORP only)Will seek culturally competent services and service providers to meet the unique cultural needs of each agency client and family membersAssist client with transportation as clinically indicated; Driving is an essential function of this positionOther duties as assignedWORKING CONDITIONS & EXPOSURE RISK
Regular Exposure to blood and/or bodily fluids
