Salary : $74,605.80 - $91,356.12 AnnuallyLocation : Beverly Hills Police Department, CAJob Type: Full-timeJob Number: 25-3072-01Department: Police DepartmentOpening Date: 07/25/2025Closing Date: 8/10/2025 11:59 PM Pacific Job SummaryTHIS RECRUITMENT WILL BE ACCEPTING APPLICATIONS FROM THURSDAY, AUGUST 7, 2025 AT 9:00 AM THROUGH SUNDAY, AUGUST 10, 2025 AT 11:59 PM.Who We AreThe has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.What We DoThe Beverly Hills Police Department is responsible for safeguarding the lives and property of City residents, businesses, and visitors. The BHPD values its reputation as an agency that earns the public trust through efficient, impartial police service.Who We're Looking ForThe City of Beverly Hills is seeking Community Service Officers to perform a wide variety of non-sworn law enforcement support duties within the Beverly Hills Police Department. Incumbents may be assigned to the field services, administrative services, or investigative services division.The ideal candidate has experience working with the public as part of a law enforcement agency and has exceptional customer service and stress management skills. The ideal candidate is a team player who works well with others and demonstrates strong, independent decision-making skills to find the best solutions possible when attending to calls. They exercise a high-level of judgement and discretion, maintain confidentiality, and act with integrity.DefinitionTo perform a wide variety of non-sworn law enforcement support duties within the Beverly Hills Police Department. Incumbents may be assigned to the field services, administrative services, or investigative services division.Supervision Received and ExercisedReceives general supervision from a Police Sergeant or higher level sworn classification.Selection ProcessAll applicants must submit clear, concise, and complete information regarding their qualifications for the position, including responses to all supplemental questions. Resumes alone will not be accepted in lieu of the application or supplemental application materials. The selection process may consist of the following components:
- Review of Minimum Qualifications
- Candidates must meet the minimum qualifications as outlined in the job bulletin at the time of application submission.
- Only information included in the Education, Work Experience, Certificates and Licenses, and Skills sections of the application will be considered to determine whether an applicant meets the minimum qualifications.
- Rsums and cover letters are not reviewed or considered when screening for minimum qualifications.
- Rsums and cover letters are not accepted in lieu of a complete job application.
- All educational documents, trainings, courses, and/or certificates required as part of the minimum qualifications must be attached to your application. Applications without the attachments included are incomplete and will be disqualified. The following is a list of all documents required at time of application:
- High School Diploma or equivalent
- Copy of a valid California Driver's License
- Supplemental Questionnaire
- Respond in full to all supplemental questions. Responses such as see resume will not be accepted and will result in the disqualification of your application.
- The supplemental questionnaire may be used as an assessment tool to determine the most qualified applicants for this position.
- Written Exam
- Oral Interview(s)
- Background Check
Background Check The final step of the selection process requires a thorough police background investigation. The background investigation will include a comprehensive investigation of the candidate's background which includes, Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check, education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check. Additionally, all eligible candidates will undergo a medical examination (including a drug screen). Conclusion Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.Disaster Service Workers: All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Major DutiesEXAMPLES OF ESSENTIAL DUTIES- Depending on assigned area of responsibility, duties may include, but are not limited to, the following:Assist the public by providing a variety of general information, responding to inquiries, and wayfinding.Assist sworn personnel to conduct preliminary investigations of traffic accidents, crimes, and other incidents.Prepare police reports and complete forms e.g. crime lab request forms, high tech request forms, and stolen property forms.Assist sworn personnel with vehicle impound requests.Perform traffic control and non-violent crowd control activities at events and during emergency situations at the direction of a Police Sergeant or higher level sworn classification.Assist in the collection, preservation, transportation and booking of evidence and property.Perform public counter duties e.g. respond to the public at the counter and over the phone, provide general information, complete select reports, and enter and retrieve data pertaining to property and inmates.May issue parking citations to vehicles parked in violation of state, and local law.May respond to and investigate reported violations of the municipal code related to smoking regulations in public areas, sidewalk vending, and other related nuisances in designated areas.Assists in the storage, placement and removal, inventory, auditing and release of property and evidence.Operates law enforcement equipment e.g. radios, mobile data terminals, cameras, and fingerprinting systems.Operate a marked police vehicles safely under varying weather conditions.Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.Foster an environment that embraces diversity, integrity, trust, and respect.Be an integral team player, which involves flexibility, cooperation, and communication.Perform related duties as assigned. Minimum QualificationsExperience and Training:Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:Experience:One year of paid work experience involving heavy public contact is desirable.Training:Completion of twelfth grade or equivalent.Must be a United States citizen, or a lawful permanent resident, at the time of application.License and Certificate:Possession of a valid California driver's license. Knowledge, Skills & AbilitiesKnowledge of:English language, spelling, grammar, and punctuation.Basic report writing.Geography of the City and the location of important buildings and streets.General principles and practices used to establish effective police/community relations and community Involvement.Principles, practices, and procedures of basic law enforcement operations, activities, and terminology.Procedures and techniques used in evidence collection and processing, including maintenance of chain-of-custody for evidence.Procedures and methods of property preservation and storage, including inventory systems.Use and basic capabilities of computerized record and information systems.Safe work methods and safety regulations pertaining to the scope of employment.General office practices, including filing and operation of common office equipment.Ability to:Intermittently, review, and evaluate documents related to department operations; observe, identify, and problem solve office operations and procedures; understand, interpret, and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.Establish and maintain positive working relationships with those contacted in the course of work.Maintain a professional, courteous demeanor under adverse, difficult, and confrontational situations.Use sound judgment in recognizing scope of authority.Interpret rules, regulations, policies, and procedures.Collect and process crime scene evidence.Learn and understand the functions and programs of the Beverly Hills Police Department.Operate and use a variety of standard office equipment including computers and applicable software applications.Drives a vehicle safely under various conditions.Learn and apply basic investigation or enforcement practices.Prepare, maintain, file, and index a variety of reports, records, and other written materials.Prepare clear and concise reports, records, and other written materials.Observe, listen to, and accurately recall places, names, descriptive characteristics, and pertinent facts and details.Drive safely in accordance with all traffic laws and regulations.Operate various police related equipment such as a radio, mobile digital terminal, cameras, Livescan machine, etc.Work with various cultural and ethnic groups in a tactful and effective manner.Communicate clearly and concisely, both orally and in writing.Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.Utilize appropriate safety procedures and practices for assigned duties.The City offers a generous benefits package including CalPERS retirement benefits, medical, dental, vision and more.To see detailed information about our Safety Support Association benefits, please review the 01 The following Supplemental Questionnaire is part of the examination for this position and will be used in determining your qualifications and may be used as the first test part for this recruitment. To receive every consideration in the selection process, you must complete all questions and the information provided in your questionnaire responses should accurately reflect the information in your application. Responses such as See Resume or See Application will not be accepted in lieu of the questionnaire responses and your application will be considered incomplete. Incomplete applications will be disqualified. By continuing in the recruitment process, you are certifying that you understand and agree with the aforementioned information and all information provided in you Supplemental Questionnaire is true to the best of your knowledge. Do you understand and comply with the above statement?
02 Are you a United States Citizen or lawful permanent resident?
03 Do you possess a High School diploma or equivalent?
04 What is your highest level of education completed?
- High School Diploma or GED
- Some College Coursework
- Associate Degree
- Bachelors Degree
- Masters Degree
- Juris Doctor (JD)
- Doctorate (PhD)
- Not Applicable
05 Do you possess a valid California driver's license?
06 Please describe your customer service experience in detail, including the types of roles you've held and responsibilities you've managed. If you do not have any experience, please type N/A . 07 Please provide a detailed account of how you've managed stressful situations at work. If you do not have any experience, please type N/A . 08 Provide a detailed account of your experience with independent decision-making in the work place, including situations where you were required to act without direct supervision. If you do not have any experience, please type N/A . 09 Please describe your experience collaborating with others in a team environment. Include examples of your role and contributions. If you do not have any experience, please type N/A . 10 How do you approach gathering facts and determining what happened when conducting an incident investigation? Required Question
