Community Outreach Specialist - HEALing Community Center : Job Details

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Description:

The Community Outreach Specialist at HEALing Community Health (FQHC), is responsible for developing and implementing outreach initiatives that strengthen community relationships, increase awareness of HEALings health services, and expand access to care to communities and populations served. This role plays a critical part in promoting health equity, driving patient growth, and supporting HEALings mission to provide compassionate, high-quality care to the Atlanta community.

The Community Outreach Specialist will collaborate closely with HEAL leadership team, clinical teams, external partners, and community organizations to design and execute outreach activities, educational events, and patient engagement initiatives.

Key Responsibilities:

Community Engagement:

Establish and maintain relationships with local organizations, faith-based groups, schools, nonprofits, and other community stakeholders.

Represent HEALing Community Health at community events, health fairs, and public forums.

Identify opportunities for partnerships to support outreach goals and patient access to services.

Outreach Planning and Implementation:

Develop, coordinate, and implement strategic outreach plans to promote HEALings services, with a focus on priority populations (e.g., maternal health, preventive care, chronic disease management, behavioral health).

Organize and participate in outreach events, including mobile health unit visits, educational workshops, and patient enrollment drives.

Track, monitor, and report outreach activities and outcomes to leadership.

Patient Recruitment and Retention:

Assist with patient engagement strategies, including new patient enrollment, appointment scheduling support, and follow-up communications.

Help connect patients to primary care, preventive services, and social support resources.

Health Education:

Deliver audience appropriate health education information to individuals and groups.

Support marketing efforts, including distributing educational materials and promoting services on social media or other platforms as needed.

Data Collection and Reporting:

Maintain accurate records of outreach activities, partnerships, and patient referrals.

Assist with preparing monthly reports to evaluate the effectiveness of outreach efforts and recommend improvements.

Qualifications:

Required:

Associate degree in Public Health, Social Work, Communications, Community Health, or related field (Bachelors degree preferred).

Minimum of 3 years of experience in community outreach, health promotion, or a related field, preferably in a healthcare or nonprofit setting.

Strong interpersonal skills with the ability to work with diverse populations.

Excellent organizational, written, and verbal communication skills.

Ability to work independently and as part of a multidisciplinary team.

Flexibility to work occasional evenings and weekends for community events.

Valid drivers license, reliable transportation, and ability to travel locally.

Preferred:

Bilingual in English and Spanish or another language commonly spoken in the Atlanta community.

Knowledge of FQHC operations.

Familiarity with patient engagement strategies, including experience with mobile health initiatives.

Core Competencies:

Community Relationship Building

Cultural Competency and Humility

Communication and Public Speaking

Event Planning and Coordination

Health Equity and Advocacy Focus

Data Tracking and Outcome Reporting

About HEALing Community Health:

HEALing Community Health is a mission-driven Federally Qualified Health Center committed to providing accessible, high-quality, patient-centered healthcare in Atlanta, GA. Our services are rooted in compassion and a deep commitment to addressing health disparities across the communities we serve.