Community Outreach - Institute for Community Living : Job Details

Description

JOB SUMMARY:

Under the general direction of the Program Director, the Community Outreach worker will locate and engage resources for tenants. Ensures efficient and successful access and linkage to the full array of necessary employment, physical and behavioral health services. Coordinates effective communication between all staff and tenants to the ultimate benefit of the patient. A Community Outreach Worker discerns needs of tenants and makes referrals to appropriate agencies facilitating access to quality employment, health care and social services, providing health education, bringing linguistically and culturally responsive health care directly to the community, helping people become equal partners in their health care, and increasing the community's awareness of the presence of underserved populations. They disseminate information on available programs and services and perform various administrative duties. They assist supervisory staff and support tenants and their families to assess their needs or identify potential problems. They also serve as advocates for clients and help to bring about desired or necessary corrective action or will assist in locating necessary help from their community to ensure that a service is provided. They also will assist tenants and their families in crisis situations and assist in making necessary referrals.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

• Responsible for establishing relationships that are necessary for the continued support of tenants and coordination of employment or necessary services.

• Responsible for engaging community referrals (ground ups) to educate them on services and have them sign consent forms for service.

• Conduct field, phone and mail outreach to sources of employment and other services.

• Track the outreach and engagement of all referrals as required.

• Participate in advocacy and direct action to end homelessness.

• Conduct assigned administrative duties (mail, follow-up etc.) and other assigned job duties.

• And other duties may be assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Committed to active promotion of ICL values and goals.

• Working knowledge of computer software and electronic health record systems.

• Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards.

• Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.

• Excellent interpersonal skills required.

• You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe transportation

Preferred: Knowledge of Medicaid, Social Security and other entitlements preferred.

QUALIFICATIONS AND EXPERIENCE:

Bachelor's degree plus two years of related human services experience linking mentally disabled clients to a broad range of services essential to successfully living in the community.

The following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered.

Licensure: Valid driver's license may be required, as determined by operational needs.

Equal Opportunity Employer

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