Community Manager - 8th Street / Union - Westland Real Estate Group : Job Details

Company Overview:Established in 1977, Westland Real Estate Group is a privately owned Property Management company that manages and owns their own Real Estate portfolio responsibly. Our real estate portfolio consists of both Commercial and Residential with Residential having over 30,000 units spread out through Southern CA, Las Vegas, NV, Fort Worth, TX and San Antonio, TX.Westland is headquartered in Long Beach, CA and believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our company values are Family, Opportunity, Commitment and Results. Come and join the Westland team where growth is key!Job Summary:The Community Manager is accountable for many day to day property operations, dealing with day-to-day resident relations, overseeing and maintaining the property's general appearance and condition. Community Manager has the responsibility, under the direct supervision of the Area Manager, for all phases of the operations of an income producing property. This includes personnel functions, overseeing cleaning and housekeeping, community maintenance, communal amenities status, monitoring collections, and resident relations.Minimum Requirements:High school diploma/GED3+ years experience in Property ManagementWorking knowledge of property regulationsBi-lingual in SpanishExperience:Ability to oversee general operations of a residential propertyComputer literate, including Microsoft Office, Excel, Google Suite, and other various operational programs; Proficient in Yardi or other similar property management software preferredAbility to build routine procedures, checklists, and oversee all necessary steps in accordance with Company's policyAbility to communicate effectively and maintain frequent correspondence with Area Manager and Regional ManagerAbility to speak effectively before groups of residents or employeesPersonal Competencies:Property management skills, leasing skills, professionalism, internal communications, listening, time management.Additional Requirements:Excellent interpersonal skills and ability to deal effectively with residents from diverse social, economic and ethnic backgrounds. Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. A strong background in customer service, some basic knowledge of building structures and experience in coordinating and scheduling are essential. Own and maintain an operable smartphone.Extensive mobility and good physical condition required. The Community Manager must be able to perform the physical functions of this position, which may include, but are not limited to: ability to walk property, including stairs, to complete physical inspections, deliver resident communications, and show apartments.This position requires the ability to occasionally lift office products and supplies, up to approximately 20 pounds.Job Duties and Responsibilities:Administrative and Financial -Maintain accurate resident records; issue appropriate notices when necessary (e.g., late payments, eviction notices, resident memos and letters)Supervise the process of collecting of rent; ensure that all rents are paid on timeIncrease traffic by advertising vacancies and obtain referrals from current residentsAssist residents with resident portal registrationConduct market surveys of surrounding communities to ensure we are maximizing rental incomeMaintain records on all aspects of management activity on a daily, weekly, and monthly basisResident Relations:Encourage positive resident relationsEnforce property policies and proceduresGenerate necessary legal action, documents and process in accordance with State Law and Westland Real Estate Group's guidelinesMaintenance:Oversee vendor/contractor workOversee maintenance and repairsAssure there are adequate market ready apartmentsFinance and Budgetary-Accomplish financial goals and report performance periodicallyCollect receivable accounts and handle operating expenses to meet budgetGive input on the development of and management of annual budgetsSafety:Report all liability and community incidents to the supervisor and corporate office immediately, document any incidents.Assist Area Manager with implementing all safety checklists with maintenance staff.Actively monitor property and report any suspicious activity; communicate with security patrol service (if applicable), respond to emergenciesBenefits:Westland takes pride in its team members and proudly offers the following benefits:Medical (dependent coverage options as well)Dental (dependent coverage options as well)Vision (dependent coverage options as well)Life Insurances (dependent coverage options as well)Short Term Disability InsuranceLong Term Disability Insurance401K with employer matching6 Sick Days a year10 Vacation Days a year to startPaid HolidaysRent Discounts and More!This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.All applicants being considered for employment must pass a background check, drug screening and any other applicable pre-employment screening.Westland Real Estate Group is an equal opportunity employer.