Community Health Worker - Remote in Texas - UnitedHealth Group : Job Details

Documents all members interactions in a concise manner that is compliant with documentation requirements established in Job Aids Conducts out-bound calls through Autodialer for program requirements including, but not limited to members appointment scheduling, provider outreach, assess for special needs, Texas Health Steps and access to care for farmworker children Schedules and coordinates for members transportation, and follow-up for physician appointments as needed Provides clerical and / or administrative support to clinical staff and managers for special projects and reports Provides excellent customer service by serving as a resource to all internal and external customers Maintains knowledge of all health plan benefits, network, regulations, HHSC requirements Informs members of the available community resources available to help meet their needs, including but not limited to: TANF, SNAP, CSHCN, WIC Complete appropriate assessments and care plans as needed to streamline members acc...Health, Worker, Customer Service, Remote, Benefits, Healthcare, Insurance