Community Health Partner Manager - MSH : Job Details

Community Health Partner (CHP) Manager

Location: Remote, field-based (must reside within a designated market)

Department: Clinical Operations

Employment Type: Full-Time

Join Matter Health as a CHP Manager, where your leadership will directly impact underserved populations by supporting Community Health Partners in driving access to high-quality, preventive care. This is a field-based leadership role with regular travel across assigned residential and partner sites.

What You'll Do

• Lead, coach, and supervise a team of Community Health Partners (CHPs) across your assigned market
• Drive team performance through 1:1s, field shadowing, ride-alongs, and data reviews
• Monitor patient panel outreach, preventive screenings, and post-discharge follow-up workflows
• Analyze performance data to identify trends and coaching opportunities
• Support hiring, onboarding, and training of new CHPs, including coordination of medical assistant skills training as needed
• Collaborate cross-functionally to refine workflows and streamline care coordination
• Serve as subject matter expert for the CHP role and provide day-to-day support
• Navigate and manage escalations related to properties, community stakeholders, or patient concerns
• Champion compliance, quality, and continuous improvement initiatives
• Communicate key updates and organizational priorities to CHPs and leadership

What You Bring

• Bachelor's degree in Public Health, Health Administration, Social Work, or related field (or equivalent experience)
• 2–3+ years of leadership or supervisory experience, ideally in primary care, community health, senior care, or hospital settings
• Experience working with medically complex, underserved, or senior populations preferred
• Proven ability to coach, develop, and manage high-performing teams
• Comfortable navigating EHR, CRM, and care coordination tools
• Strong data analysis, problem-solving, and performance tracking skills
• Excellent communication, interpersonal, and conflict resolution abilities
• Ability to travel frequently within your designated market and work in diverse physical settings (indoors and outdoors)

Physical & Travel Requirements

• Field-based role with frequent travel to residential properties and community locations
• Must have a valid driver's license and be able to lift up to 50 lbs
• Comfortable climbing stairs, navigating outdoor settings, and engaging with patients in varied environments and weather conditions

Why Join Matter Health?

We're building a new model of primary care that centers on accessibility, prevention, and compassion. At Matter Health, we empower communities and our team members alike. Join us and be part of a mission-driven organization dedicated to improving health outcomes through innovation and connection.

Make a real difference in community-based care.

Apply now to join our growing team at Matter Health.