Community Health Advocate - Illinois Hybrid/Remote - CVS : Job Details

Manage a caseload of patients and achieve established benchmarks for patient care. Meet patients in their homes, at the hospitals or primary care clinic and conduct open-ended needs assessment to understand broadly what patients goals are for their health. Use motivational interviewing to help patients create person-centered action plans for reaching their health goals. Provide a wide variety of support (including emotional support, referral to community based resources, social services, clinical services, etc.) based on CHW discretion and available resources. Make weekly contact (follow-up calls and/or home visits) to patients. Coordinate and communicate with clinical care teams to provide relevant information about patients goals, clinical emergencies, and patients concerns, and to obtain medical information needed to inform CHW work. Co-facilitate a weekly support group for patients, where applicable Work with other CH - Ws and staff to create a directory of community resources (e...Health, Advocate, Remote, Retail, Healthcare, Patient, Clinical