Community General Manager - HOA - MRA Recruiting Services : Job Details

CONFIDENTIAL COMPANY

Position: Community General Manager

Location: Germantown, WI – On-site

Job Type: Full-Time

Do you have experience with HOAs? How about accounting? Because we have a A Unique Role for a Unique Set of Skills

Are you a seasoned professional who has worn many hats—operations, finance, facilities, HR—but you're ready for something different? Imagine a role where your leadership, business acumen, and hands-on know-how are valued, but your evenings and weekends are largely your own.

This isn't your average management job. This is a distinctive opportunity to bring your broad skill set into a calmer, more balanced environment—without sacrificing responsibility or purpose. You'll be the driving force behind the efficient, high-quality management of a well-established residential community, where service, integrity, and attention to detail matter deeply.

Position Overview

As the Community General Manager, you will oversee daily operations, facility maintenance, financial planning, staff supervision, and resident satisfaction. You'll serve as the central hub between board members, employees, contractors, and homeowners, ensuring seamless communication and execution of projects with professionalism and pride.

Key Responsibilities

• Take initiative and lead with foresight and integrity.
• Stay curious—always open to learning and growing within the role.
• Champion service excellence within a tight-knit residential community.
• Coordinate and oversee facility upkeep (plumbing, electrical, asphalt, masonry, clubhouse, pool, tennis court).
• Guide onboarding and offboarding processes for staff, board members and residents.
• Manage project timelines and outcomes with maintenance and grounds teams.
• Keep the community website and portal current and user-friendly.
• Oversee financial operations including bookkeeping, budgeting, and audits.
• Administer payroll, benefits, tax filings, and compliance requirements.
• Maintain full compliance with state/local regulations governing property management and community associations.

What You Bring to the Table

• Bachelor's degree in Business, Property Management, or a related field (or equivalent experience).
• 3–5 years in a management role, ideally within an HOA, residential, or condominium setting.
• A hands-on leader who understands buildings as much as budgeting.
• Proficiency with accounting tools, HR systems, and project management platforms.
• Strong organizational, communication, and interpersonal skills.
• Ability to build trust with a diverse group of stakeholders—from board members to grounds crews.
• Comfortable with cloud-based systems and Microsoft Office tools.

This role is ideal for someone who has been in the trenches, wants to stay sharp, but is ready to trade high-pressure environments for meaningful, well-rounded work in a more relaxed setting.