Community Desk Specialist - San Jose State University : Job Details

Under the direct supervision of the Assistant Director of Residential Life, the Community Desk Specialist provides direct supervision and coordination of the overall design, implementation, and daily administration of up to 10 customer service desks serving approximately 5,000 residents. Daily functions include student staff hiring, training, scheduling and supervision, administration of guest/visitor registration, desk services and residence community front desk safety and security. The incumbent understands SJSU University Housing policies and procedures, maintains confidentiality, and shows diplomacy and comportment while working with individuals from many backgrounds. Incumbent serves as a Residential Life representative on University committees, and helps develop, support, and promote the Residential Life program. Key Responsibilities Oversees daily administration of residence community front desks including operations, staffing and scheduling, policies and procedures, and payroll...Specialist, Residential, Customer Service, Operations, Staffing, Business Services, Program