Community Business Director - Atria Management Company : Job Details

Community Business Director

Atria Management Company

Job Location : New York,NY, USA

Posted on : 2025-09-08T13:06:18Z

Job Description :

Community Business Director role at Atria Management Company

The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community's primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.

Responsibilities
  • Maintains and oversees specific processes for the collection and maintenance of resident data, including resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
  • Supervises front desk/clerical personnel, including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
  • Assists the Executive Director with managing the community's operation by reviewing and advising on billing issues, expenditures and budgetary matters.
  • Manages and directs all accounts receivable, including pursuit and follow-up of unpaid balances.
  • Ensures correct coding of accounts payable and accrues expenses as needed.
  • Directs collection of on-site employee data related to demographics, payroll, employee benefits and leave administration. Ensures employee files are maintained per policies and regulations.
  • Primary responsibility for month-end close process, including accrual preparation and analysis of general ledger/monthly operating statements. Works with the Executive Director to understand operating results and trends.
  • Completes special projects and assignments as appropriate.
  • Serves as the community's “manager-on-duty” on a regular basis.
  • Assists in the sales process by conducting inquiry tours as necessary.
  • May drive the company vehicle from the community to social and other destinations (only if required by the community).
  • May perform other duties as needed and/or assigned.
Qualifications
  • Associate or bachelor's degree in Accounting, Business, Finance or related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
  • Three (3) to five (5) years in business office management, finance or accounting preferred.
  • Working knowledge of general accounting, billing and collections and expense management practices.
  • Working knowledge of federal and state employment laws.
  • Clear communication skills with the ability to present information accurately under stress; team-oriented approach.
  • History of solid performance management, including setting expectations, coaching, and documenting performance issues.
  • Ability to perform budget analysis and variance reporting.
  • Proficient in Microsoft Office and standard office equipment.
Benefits
  • Paid holidays and PTO
  • Annual anniversary rewards dependent on classification
  • Health, Dental, Vision, and Life Insurance
  • 401(k) with employer match
  • Tution reimbursement (U.S Based Communities)
  • Benefits enrollment varies by employee classification; anniversary rewards vary by location
Details

Schedule: Sunday – Thursday

Location: New York, NY (and related postings as applicable)

Apply now to begin the process. If selected, you'll receive next steps, including an offer letter and onboarding information.

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