Communications Tech 1 - Schurz Communications : Job Details

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Internal Job Title (Job Code Description): Communications Tech 1 External Job Title: Communications Tech Job Code: B1016 Department: Technical Reports to: Tech Operations Lead or Manager Location: Orange City Company: Long Lines Position Type: Full Time FLSA Status: Non-Exempt Grade Level/Salary Range EEO Code: Technician Supervises Others: No Purpose Provide customer support and maintenance to broadband customers in their homes and businesses. This position will also splice fiber cables and cut terminals for new construction. Experience Job Requirements

• 1-2 years of CATV or other relevant technical/electronic experience.

Essential Knowledge, Skills, And Abilities

• Able to troubleshoot and repair customer products/services using knowledge of plant distribution and customer equipment operation.
• Able to locate and mark underground services utilizing test equipment, prints, and data base mapping software.
• Splice and repair fiber.
• Knowledge and experience working with electronics, DC power, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan to complete projects.
• Strong computer skills in Word and Excel
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Education

• High school diploma or GED equivalent

Licensing/Certifications

• Valid and clean drivers license

Essential Functions

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.
• Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers.
• Perform other duties as assigned.

Working Conditions

• Lift and carry up to 75 pounds
• Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, insects
• On-call schedules every 3 weeks
• Work schedules may adjust based on business need

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Technology, Information and Internet

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