Communications and Brand Marketing Specialist - ServiceMaster : Job Details

We are looking for a Communications And Brand Marketing Specialist to work out of our Oakmont Pennsylvania office. Are you both creative and strategic in your use of a wide variety of communications platforms to help deliver our message to our broad and diverse base of customers? The position will involve managing and enhancing the company market presence across all platforms. Responsibilities will support the company's branding and marketing efforts across a number of channels. Will involve a lot of creative writing, content development which will be applied to social media, emails, newsletters, Websites, blogs and other creative outlets.

ServiceMaster of Greater Pittsburgh is one of the area's oldest and most respected Specialty cleaning property damage restoration and repair firms . For over 44 years we have delivered customer pleasing, award-winning service that has resulted in continued growth in revenue, customer service and staff performance. We are in Oakmont but service the Western Pennsylvania area and beyond. We are a family-like business that focuses on the outstanding customer experience that our customers enjoy, delivery of the required performance our insurance partners require as well as enhancing the lives of our employees and service partners.

Through our 5 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local, regional and national, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events.

We provide highly sought after specialty cleaning and property restoration services to a wide range of customers who have come to respect the ServiceMaster of Greater Pittsburgh brand. We are a leading franchisee in the ServiceMaster network that has allowed us to service customers nationwide.

We provide emergency property restoration and reconstruction services to residential, commercial, and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner to a hospital emergency room in providing a wide variety of services to damaged or injured property in an emergency. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing and deodorization after fire and smoke damage as well as comprehensive repair and reconstruction services. We are The Best Call to Make in the Worst Situation !

What we are looking for:

• Education in Communications, Marketing, Social Media Marketing or related fields
• Exceptional written and verbal communication skills with a demonstrated ability to craft impactful and engaging content
• Proficiency with social media, implementation of creative programs to meet company goals
• Strong research skills for creating accurate and compelling technical and business development content
• Experience with inhouse position representing company brand in a public facing role
• Ability to work across various internal departments and exterior stakeholders
• Ability to manage many projects and deadlines for deliverables in our fast paced environment

Sample of Job Duties and Responsibilities:

• Create internal and external newsletters and communication pieces
• Manage our social media marketing efforts
• Manage the updates and upgrades to our Website
• Interact with our customers on a variety of levels
• Manage our online review programs
• Create print and video marketing pieces
• Manage online requests for service and information process
• Build brand awareness. reputation and customer awareness
• Act as the Brand Ambassador building relationships with customers, industry professionals and future clients
• Work with Sales Team, Chief Revenue Officer and other managers and departments to execute innovative campaigns to align with strategic goals.

Skills required to perform the Primary Responsibilities of this position:

• Bachelors or combination of education and equivalent experience will be considered
• Experience with MS WORD, EXCEL and POWERPOINT at advanced intermediate level
• Ability to multi task and work in fast paced environment
• Excellent project management skills
• Proficiency in social media platforms and tools
• Knowledge of social media marketing and best practices for content creation and curation
• Copywriting and creation of compelling sales and marketing pieces
• Excellent powerpoint and deck building skills
• Ability to work as part of team providing outstanding service to all of our internal and external customers

What you will enjoy when working with us:

• Monthly incentive bonus
• Regular training to advance your skills and abilities
• Work Stability
• Paid Holidays
• 401K with company funded participation
• Attractive PTO Policy
• Participation in company Health Plan
• Company paid Life Insurance
• Company paid short and long term disability plan

If you want to work in an environment that provides ongoing employment, growth and security for its employees, if you are a person who is interested in a constant learning environment, if you want to be recognized and rewarded for the results you achieve, then ServiceMaster of Greater Pittsburgh may be the place for you. The work is often challenging and there are never two days the same. The work is always rewarding especially when helping those in getting their lives back to normal after a disastrous event. As a Communications and Brand Marketing Specialist you will be helping us grow and spread our message both locally and regionally.

Please respond by emailing resume to [email protected] or submit an application in person at 745 Allegheny Avenue, Oakmont, PA 15139.

Compensation: $50,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.