COLORADO HEALTH NETWORK INC - Saludos Hispanos : Job Details

Health Access Program Coordinator (Bilingual Preferred) (NCHN)COLORADO HEALTH NETWORK INC

Position: Health Access Program Coordinator (Bilingual Preferred)

Classification: Non-Exempt

Reports to: Regional Health Access Program Manager

Location: Northern Colorado Health Network; Greeley/Fort Collins, CO

Starting Salary: $21.94 per hour (3 years or less experience) - $23.00 per hour (3+ years of experience)

Position Summary:

Responsible for coordinating aspects of the State Drug Assistance Program (SDAP), focusing on client enrollment, eligibility, and navigating medical insurance.

The position will initially focus on outreach to uninsured individuals on the SDAP, assisting them in enrolling in insurance plans accepted at their medical facilities during the enrollment window from November 1 to January 15. Afterward, duties will revert to the standard Health Access Program Coordinator responsibilities.

COVID-19 Information:

All employees must be vaccinated within four weeks of hire, with accommodations for medical or religious exemptions. Proof of vaccination is required.

Essential Job Functions:

• Inform clients and the public about SDAP and healthcare reform changes.
• Collaborate with AIDS Service Organizations and the Colorado Department of Public Health and Environment.
• Complete program enrollment appointments and assist with paperwork.
• Assist clients with private insurance enrollment through Connect for Health Colorado, Colorado Connect, Medicaid, and Medicare.
• Coordinate invoice processing and bill payments.
• Troubleshoot client issues with insurance and medications with partner clinics and pharmacies.
• Enter and update client data.
• Serve as a resource on health insurance and healthcare access.
• Maintain positive relationships with clients and community partners.
• Send recertification reminders to Spanish-speaking clients with expired programs.

This list is not exhaustive; other duties may be assigned.

Qualifications:

Fluency in English and Spanish is highly preferred.

Preferred Qualifications:

Experience as a Certified Application Counselor or Health Coverage Guide, customer service background, knowledge of health insurance systems, ability to prioritize, collaborate, attention to detail, strong communication skills, proficiency in Microsoft Office, cultural competency training, and knowledge of HIV and related issues.

Education:

Bachelor's Degree in Human Services, Public Health, or related field preferred; equivalent experience in insurance or public benefits enrollment will also be considered.

Software Utilized:

Experience with Microsoft Outlook, Word, Excel, Access, SharePoint, and internet applications.

Material and Equipment:

Standard office equipment including computers, printers, copiers, scanners, and fax machines.

Physical Demands and Work Conditions:

Office environment, potential travel, clear speaking ability, extended telephone use, computer screen viewing, and keyboarding skills.

Additional Information:

All staff share responsibility for representing CHN positively in the community and participating in events. We offer comprehensive benefits including health, dental, vision, 403(b), legal, FSA, life insurance, EAP, and disability coverage.

About Us: We value diversity and encourage applications from individuals with lived experiences related to this role. We are committed to equal opportunity and fair treatment for all employees regardless of background or characteristics.

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