Colorado Child Care Assistance Program (CCCAP) Program Integrity Lead - BOK Financial : Job Details

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

We offer a generous benefits package including:

• 11 paid holidays per year plus vacation and sick leave

• Medical, dental, and vision plans

• State paid life insurance policy

• Choice of 2 retirement plans (defined benefit or defined contribution)

• Optional 401(k) and 457 plans

• State paid short-term disability coverage

• Additional optional life and disability plans

• Credit Union membership

• Training and professional development

To learn more about State of Colorado benefits visit: Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

This position will have the opportunity for a hybrid schedule (combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our Denver office, on the first day of employment.**

The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.The purpose of the Colorado Child Care Assistance Program (CCCAP) is to provide eligible households with access to high-quality, affordable child care that supports healthy child development and school readiness while promoting household self-sufficiency and informed child care choices. CCCAP provides child care assistance to low-income families who are working, searching for employment, are in training or secondary-education programs, or are participating in the Colorado Works Program, or families that have an open child welfare case. Funding through CCCAP is intended to support low-income families who are working, searching for work or in school while providing high-quality early learning opportunities for children 0-13 years of age in a variety of early childhood settings such as licensed child care centers, preschools, child care homes, and before and after school programs.

JOB CLASSIFICATION: Social Services Specialist IV

What you'll be doing:

This position exists to support the Program Integrity Manager in implementing program integrity strategies and programmatic directives in the county administration of the CCCAP by providing support and technical assistance, recommending county training needs and performance improvement initiatives, and monitoring program improvement plans and corrective action measures based on guidance outlined in federal and state regulations, state statute, the State Plan, the MOU, CCCAP regulations to ensure the appropriateness of benefits and services delivered by the 64 county departments of social/human services.

Major Job Duties include, but are not limited to:

• Providing proactive support for county departments through technical assistance, tools, resources, assessment, and business process reengineering, and providing recommendations to CCCAP leadership for performance improvement and/or corrective action plans.

• Completes monitoring activities, including county visits and performance monitoring, to investigate county practices to ensure issues, problems or violations are not occurring, or to expose problems and violations that were not previously known, and communicates outcomes verbally or in writing to the CCCAP Program Integrity Manager and other managers as needed;

• Interview county CCCAP staff regarding eligibility processes, business office, provider tasks, and audit payments and make recommendations for payment issues to the CCCAP Compliance and Monitoring Specialists and CCCAP Program Integrity Manager;

• Recommend actions to be taken by county staff to correct problems and violations when discovered and monitors adoption of recommendations to ensure future compliance;

• Delivers technical assistance or training using the CHATS Help Desk, email, telephone, in-person meetings, webinars, or the creation of manuals and desk aids;

• Coordinates with the division training and instructional design team to develop training in response to recurring or frequent technical assistance needs

• Updates CCCAP materials and forms, including format and content, in response to issues that create inefficiencies or ineffectiveness in the CCCAP by counties or clients;

• Recommends changes to rules or processes that enable higher compliance standards;

• Develops content for monthly CHATS Users Group, the CCCAP conference, and other stakeholder meetings to address compliance issues or process and policy changes;

• Collects county department data and drafts reports as requested by the CCCAP Program Integrity Manager.

• This position supports the CCCAP Program Integrity team by ensuring fidelity in PI monitoring procedures and reports, including monitoring and analyzing data for performance, risk assessments, audit responses, county-level reviews, and fraud prevention and detection.

• This position must work with the CCCAP Program Integrity Manager, Program Integrity team, and other CCCAP staff to determine how to fix errors, such as developing specific training or desk aids targeting the issues.

• This position must work with the CCCAP Program Integrity Manager, Program Integrity team, and other CCCAP staff to determine the statewide focus for fixes, distribute this information to counties, and track the progress and resolution of QA items.

• This position will coordinate with the CCCAP Data Analyst to confirm the accuracy of reports and monitoring tools.

• Update CCCAP materials and forms, including format and content, in response to issues that create inefficiencies or ineffectiveness in the CCCAP by counties or clients;

• Provide technical assistance to county staff regarding the implementation of the CCCAP program and technology solutions used to implement CCCAP;

• Develop a county monitoring schedule in coordination with the CCCAP Compliance and Monitoring Specialists and plan all of the logistical details for county monitoring visits; and plan logistics for training and technical assistance activities, which may include meetings, webinars, technology testing (UAT), or other methods used to provide support to county staff, providers, and clients.

• Other duties as assigned

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description: (New) H1T4XX Social Services Specialist IVMinimum QualificationsExperience Only:

Seven (7) years of relevant experience in an occupation related to Human Services, Social Services, Early Childhood programs, and/or Quality Assurance of these programs.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to Human Services, Social Services, Early Childhood programs, and/or Quality Assurance of these programs, which is equivalent to seven (7) years.

Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition, part-time work will be prorated.Substitutions: Additional related experience may substitute for the education on a year-for-year basis. Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis.Preferred Qualifications:

• Colorado State Relevant Experiance
• Experience working with the Colorado Child Care Assistance Program (CCCAP) or other public assistance programs
• Experience in an Early Childhood setting.
• Experience/Familiarity with CCCAP rules and regulations.
• Demonstratable experience reviewing the work product of staff to ensure they meet expected deadlines and ensure deliverables meet quality and accuracy expectations, align with CCCAP requirements, regulations, and principles, and ensure directives to counties meet program expectations.
• Demonstrable experience working with partners to establish deadlines and monitor deliverables to ensure timely completion of tasks within the required timeframe.
• Demonstratable experience conducting monitoring and compliance activities and overseeing county operations for adherence to applicable federal and state directives and applicable county policies regarding county eligibility determinations, providers, CHATS data entry, and fraud prevention and detection through county monitoring visits, case reviews, reviews of county-level reviews, and data reports
• Knowledge of CHATS and/or ATS systems

Highly Desired:

• Exceptional attention to detail
• Open-minded
• Comfortable with ambiguity
• Perform well under pressure
• Curious
• Collaborative
• Critical thinking and problem solving
• Excellent written and verbal communication skills
• Experience mentoring and coaching direct reports
• Analytical
• Flexible
• Creative
• Emotionally intelligent
• Excellent interpersonal and relationship-building skills
• Resolves conflict effectively

DEFINITION OF PROFESSIONAL EXPERIENCE:Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Conditions of Employment:

• Applicants must pass a background check prior to employment.
• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected] ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.###.####) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go tospb.colorado.gov ; contact the State Personnel Board for assistance at (303) ###-####; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

How to Apply (PLEASE READ CAREFULLY)Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked SEE RESUME will not be considered.

Complete Applications must include the following documents:

A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)

A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)

If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.

If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

A resume.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations: CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to theHR Specialist, Jenny Nguyen, at [email protected] Assistance:If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-###-#### anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). The Department does not offer sponsored visas for employment purposes.#J-18808-Ljbffr