College Success Coach/Pantry Services Lead - Virginia's Community College System : Job Details

College Success Coach/Pantry Services Lead

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College Success Coach/Pantry Services Lead

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Join to apply for the College Success Coach/Pantry Services Lead role at Virginia's Community College System

Working Title College Success Coach/Pantry Services Lead Role Title Education Support Specialist III Role Code 29144 FLSA Nonexempt Pay Band 4 Position Number 285R0030 Agency Patrick & Henry Community College Division Patrick & Henry Community College (Div) Work Location Martinsville - 690 Hiring Range $44,192-$49,192 Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work ScheduleMonday through Friday, 8:00AM-5:00PM.Sensitive Position No Job DescriptionPatrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, initiating an atmosphere of care via our caring campus model, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P&HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.Organizational ObjectiveP&HCC staff members work with a student population that reflects the population of Virginia. This work stands to ensure the economic mobility of all people in our service region. Knowledge and understanding of specific needs of all students and a commitment to helping each attain educational success are critical responsibilities of our institution. P&HCC continuously strives to provide students and staff with a positive environment that is welcoming and encourages connectivity through intentional behaviors that influence our campus culture and eliminates barriers to student success. Caring Campus is a collective effort to make students and employees feel welcome and connected to our college by instilling uplifting behaviors such as wearing name tags, warmly connecting students to necessary personnel, and openly engaging with students.Purpose Of PositionThe purpose of this position is to provide intensive case management and holistic support to at-risk adult learners by coordinating outreach, recruitment, and student success initiatives. This includes maintaining a caseload, developing individualized education plans, facilitating access to academic and support services, and collaborating with faculty, staff, and community organizations to ensure student persistence, credential attainment, and overall well-being. The role also oversees campus food security programs, including the Patriot Pantry and food truck coordination, to address basic needs and support student retention.Special AssignmentsMay be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.KSA's/Required Qualifications

• Bachelor's degree in Education, Human Services, or equivalent experience.
• Demonstrated ability to work collaboratively and communicate effectively with students, faculty, and staff across diverse backgrounds.
• Ability to perform office tasks independently and with minimal supervision.
• Ability to interact professionally and effectively with the public, students, faculty, and staff while providing excellent customer service.
• Proficiency in computer software, database management, spreadsheet applications, and electronic mail.
• Ability to operate current office machines such as fax, printer/copier, computer, scanner, and telephone system.
• Ability to support department needs and functions as directed.
• Ability to communicate and interact effectively, orally and in writing, with individuals of diverse backgrounds.
• Effectively demonstrate attention to detail, strong organizational skills, and the ability to meet deadlines.
• Ability manage multiple tasks simultaneously.
• Ability to process and maintain confidentiality of sensitive information.
• Ability to compose business correspondence utilizing proper grammar and punctuation.
• Working skills to operate office equipment including automated equipment, as required to accomplish the work.
• Working knowledge of office practices and procedures.
• Strong interpersonal and written communication skills.
• Ability to work in a dynamic student environment and with a diverse student population.
• Ability to adjust to change, meet deadlines, and perform multiple tasks as needed.
• Ability to develop individual action and academic plans with students that will lead to program completion.
• Knowledge and understanding of the network of available state and local support services and related resources and how to access them.
• Effective problem-solving skills.
• Ability to work with college faculty and staff in support of student academic success.
• Experience with MS Office and Google applications.
• Commitment to the community college mission.

Additional Considerations Operation of a State Vehicle No Supervises Employees No Required TravelNone.Posting Number CLS_3778P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/21/2025 Job Close Date 08/25/2025 Open Until Filled No Agency Website www.patrickhenry.edu/ Contact Name Kierra Stockton Email [email protected] Phone Number (276) ###-#### Special Instructions to ApplicantsIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-###-####, or DBVI at 800-###-####Additional Information Background Check Statement DisclaimerThe selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.Quicklink for Posting

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing, Public Relations, and Writing/Editing
• IndustriesHigher Education

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