Collector - Citizens Bancshares : Job Details

We're Hiring!Collector Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution's values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com. Questions? Contact us at 404-###-####.Position Summary:Responsibilities include but are not limited to the following:

• Responsible for reaching out to clients to collect payments for past due bills, loans or other payments.
• Act as a liaison between creditors and clients and manages past due accounts.
• Responsible for the collection of all past due accounts assigned.
• Communicate with delinquent borrowers via verbal or written communication to motivate clients to bring their account(s) current.
• Refer accounts to attorneys for collection when necessary.
• Must actively support the Bank's Mission Statement which includes providing Quality Customer Service to all customers, employees, and managers.
• Maintains the confidentiality and privacy of sensitive information related to clients or involving the bank.

Qualifications:

• Must possess a minimum associate's degree in business administration, or other related field.
• Must have 5 years of consumer and commercial loan collection
• Knowledge of legal remedies for collections practices. Knowledge of bankruptcy law and secured lending.
• Knowledge of consumer protection laws related to collection efforts.
• Ability to communicate effectively both oral and written
• Must be accurate and have numerical aptitude to maintain and compile delinquency records
• Ability to work independently and under pressure with numerous interruptions and in the strictest confidence.
• Ability to use Microsoft Office Suite Products. Must be able to analyze workflow and set priorities to meet deadlines and to obtain the desired delinquency ratios.

Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following:

• Medical, Dental, Vision, and Prescription
• 401(k) Retirement Plan
• Life Insurance
• Accidental Death & Dismemberment
• Short&/Long Term Disability
• Flexible Spending Plan
• Paid Time Off, Vacation, and Holiday Pay
• Tuition Reimbursement
• Employer Assisted Housing Program

EEO/AA

• Wholesale Membership Program
• Wellness Program
• Employee Assistant Referral Services (EAP)
• Legal Shield Program
• Group Cancer & Accident Insurance Programs
• Worker's Compensation Program
• Free Banking Services
• Awards and Recognition Programs
• Training & Development Programs and much more