Club Manager - Compass Group : Job Details

As a Clubs Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards our Premium Clubs on-site. This role is based in NYC Area in Belmont Park and Aqueduct Race Track and includes supporting the Saratoga Race Course in Saratoga Springs between July-September.

Detailed Responsibilities

• Ensures all Clubs in Saratoga, Belmont Park and Aqueduct have proper inventory levels and staff.
• Supervising operations during the event and troubleshooting where needed
• Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each event
• Overseeing service standards during events to ensure a high standard of guest experience
• Working with the location leadership team to continually drive improvements in guest satisfaction and financial results
• Trains and conveys brand clarity through the menu, wine, and beverage knowledge
• Holding pre-shift meetings to set the tone for events
• Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Executes inventory controls
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Executes all menu requirements and fulfills all guest-specific service requests
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Holds team accountable to steps of service to deliver great guest service
• Ensures team members have the tools necessary to complete their jobs
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Ensuring compliance with all Payment Card Information rules
• Interviews, hires, trains, and develops team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties, as assigned

Job Requirements

• 2+ years of experience in a food and beverage operational position
• Bachelor's degree in Hospitality Management is preferred
• High level of computer and POS literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Elevate the experience! As a Club Manager, you will lead the premium club level operations, creating memorable guest experiences through exceptional service and detail-focused execution. You will direct the service team, collaborate with culinary leadership, and drive consistency in hospitality excellence.

Key Responsibilities:

• Oversee all aspects of club-level service and presentation
• Manage scheduling, staffing, and daily floor operations
• Ensure all guest touchpoints meet Levy's service standards
• Partner with culinary and sales teams for seamless execution
• Maintain cleanliness, safety, and compliance across service areas
• Support event planning and execution on club levels

Qualifications:

• Bachelor's degree in hospitality, business, or related field preferred
• 3+ years of leadership experience in premium dining or club-level service
• Proficient in point-of-sale and inventory systems
• ServSafe and Alcohol Service Certification
• Must be able to work a flexible schedule - including days, evenings, weekends and holidays

Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.