Cloud Solution Architect - Azure Core - Microsoft : Job Details

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We are seeking passionate individuals to join our Customer Success teams across various business groups, working with a diverse range of customers within our enterprise, regulated, and partner services organizations.

As a Cloud Solution Architect - Azure Core, you will work closely with Microsoft's strategic partners to help them achieve their business goals by fully leveraging their Microsoft technology investments. With your deep technical expertise, you will lead critical technical discussions, ensuring partners unlock the full potential of Microsoft solutions while resolving any challenges that could impede customer success. This role offers an excellent opportunity to grow your career, enhance your technical and collaboration skills, and expand your cloud expertise.

Azure is the most comprehensive, innovative, and flexible cloud platform available today, and Microsoft is looking for talented professionals to drive cloud adoption among the world's most important companies. We are driven by curiosity and a commitment to continuous learning. We embrace uncertainty, take bold risks, and learn quickly from our experiences. Collaboration is at the heart of what we do—we build on each other's ideas because we are stronger together. We are inspired by what people can achieve and are motivated every day to empower others to accomplish more through our technology and innovation. Together, we make a lasting impact.

Microsoft's mission is to empower every individual and organization on the planet to achieve more. As employees, we embrace a growth mindset, innovate to empower others, and collaborate to achieve our collective goals. Every day, we uphold our core values of respect, integrity, and accountability, fostering a culture of inclusion where everyone can thrive both at work and in life.

• Customer Centricity
• Gather customer/partner insights and leverage these to align solutions with business outcomes, acting as the voice of the customer.
• Develop impactful relationships with internal teams and customer/partner technical specialists, proposing solutions based on specific products and demonstrating complex concepts.
• Support customer skilling and readiness by delivering as a trusted technical advisor, facilitating technical discussions, and transferring knowledge.
• Contribute to customer satisfaction by providing a positive experience and building remedial actions for dissatisfied customers.
• Actively listen, challenge customers/partners when needed, and escalate appropriately.

• Identify issues, advise on performance optimization, and escalate as needed, applying methodology and governance to minimize risks.
• Work with customers to identify root causes and resolve blockers, applying technical capabilities and shaping requirements.
• Use knowledge of Microsoft and competitor products to assess needs, identify growth opportunities, and support solution deployment.
• Understand competitive architectures and demonstrate Microsoft's strengths to customers/partners.

• Leverage development opportunities to learn new technologies and share insights with teams.
• Participate in external technical community events and contribute learnings internally.
• Support research and IP creation by identifying gaps and opportunities for reuse and acceleration.

Required/Minimum Qualifications:

• Bachelor's Degree in a related field AND 2+ years experience in relevant technologies or equivalent experience.

Other Requirements:

• Microsoft cannot sponsor work visas for this role.

Additional or Preferred Qualifications:

• 5+ years experience in relevant fields or roles.
• 2+ years experience in customer-facing roles and technical projects.
• Technical certifications in cloud technologies (Azure, AWS, Google, security).

The typical base pay range in the U.S. is USD $83,400 - $167,800 per year, with higher ranges in certain locations.