Cloud Solution Architect - Azure Core - Microsoft : Job Details

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We are seeking passionate individuals to join our Customer Success teams across various business groups, working with a diverse range of customers within our enterprise, regulated, and partner services organizations.

Role Overview

As a Cloud Solution Architect - Azure Core, you will collaborate with Microsoft's strategic partners to help them achieve their business goals by leveraging their Microsoft technology investments. Your deep technical expertise will enable you to lead critical discussions, ensure partners unlock the full potential of Microsoft solutions, and resolve challenges to customer success. This role offers an excellent opportunity to grow your career, technical and collaboration skills, and cloud expertise.

About Azure

Azure is the most comprehensive, innovative, and flexible cloud platform today. Microsoft is looking for talented professionals to promote cloud adoption among the world's leading companies. We foster curiosity, continuous learning, and embrace uncertainty, taking risks and learning from experiences. Collaboration is core—we build on each other's ideas to be stronger together. Inspired by what people can achieve, we aim to empower others through our technology and innovation, making a lasting impact.

Our Mission and Values

Microsoft's mission is to empower every individual and organization on the planet to achieve more. We embrace a growth mindset, innovate to empower, and collaborate to meet our goals. We uphold values of respect, integrity, and accountability, fostering an inclusive culture where everyone can thrive.

ResponsibilitiesCustomer Centricity

• Gather customer/partner insights and leverage these to align solutions with business outcomes, acting as the voice of the customer.
• Develop impactful relationships with internal teams and technical specialists, proposing solutions based on specific products, demonstrating complex concepts, and collaborating on design sessions.
• Support customer skilling and readiness by delivering technical guidance and transferring knowledge to close skill gaps.
• Enhance customer satisfaction by providing positive experiences, understanding success conditions, and addressing dissatisfaction with remedial actions.
• Actively listen, challenge constructively, and escalate issues appropriately.

Business Impact

• Identify issues, advise on performance optimization, and apply governance to minimize risks while ensuring solution quality.
• Work with customers to identify root causes, resolve blockers, and accelerate solution deployment, applying technical and business knowledge.
• Assess customer needs, identify growth opportunities, and propose solutions leveraging Microsoft architectures, supporting implementation to achieve value outcomes.
• Understand competitors' solutions and demonstrate Microsoft's strengths to highlight value.

Technical Leadership

• Engage in development opportunities to learn new technologies.
• Share insights and technical knowledge within the team and participate in external technical events.
• Support research projects, contribute to IP creation, and identify opportunities for reuse and process improvements.

Other

• Embodies our culture and values.

QualificationsMinimum Qualifications

• Bachelor's Degree in Computer Science, IT, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, architecture, or consulting.
• OR equivalent experience.

Other Requirements

• Due to the nature of the role, Microsoft cannot sponsor work visas for this position.

Preferred Qualifications

• 5+ years experience in relevant fields or equivalent experience.
• 2+ years in a customer-facing role and on technical projects.
• Technical certifications in cloud technologies (Azure, AWS, Google, security certifications).

Additional Information

Role is full-time, remote in the U.S., with salary ranges depending on location. Microsoft is an equal opportunity employer and provides accommodations for applicants with disabilities.

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