Clinical Support Assistant, Pulaski - ConnextCare : Job Details

Clinical Support Assistant, Pulaski

Pulaski, NY (

Job Type

Full-time

Description

Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required.

Principal Accountabilities:

• Complete chart preps for upcoming appointments

• Answer phone calls and pages, coordinating communication with team members and patients

• Complete robust calling, appointment confirmations, etc.

• Print patient letters, notes as requested by provider (school or work notes)

• Print information for patient discharge as requested

• Print CCD forms for ambulance transfers

• Obtain lab, radiology or other test results as requested by provider

• Assist with task follow-up and closure

• Assist clinical support with rooming patients

• Assist with preparation for treatments and procedures without medication administration

• Assist in maintaining clinical supplies and cleanliness of work area

• Assist with regulatory audits as requested

• Schedule patient appointments according to guidelines

• To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team

• Any other clinical duties and responsibilities as requested by management and supervision

Requirements

Knowledge/ Education Requirements:

High school graduate or GED, experience in ambulatory care preferred

Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred

Must possess a willingness to accept direction from providers and supervisors

Must possess the ability to work well and with compassion in stressful situations

Must maintain a professional and courteous demeanor with both patients and co-workers

Must be keenly aware of the importance of confidentiality in all aspects of the position

Salary Description

$15.50 -$17.75/hr. Depending on experience