Clinical Support Assistant - Noninterventional Cardiology Saint Paul Drive - Pennsylvania Staffing : Job Details

Schedule: Monday - Friday 40 Hours/Weekly

General Summary: Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.

Duties and Responsibilities:

Essential Functions:

Clinical Duties:

- Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight.

- Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned.

- Assists providers with examinations; can serve as a chaperone for exams of a personal nature.

- Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records.

- Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing.

- Performs EKG's and communicates results to providers.

- Performs data entry of POC lab results into the patient's chart.

- Assists with safely transporting patients via wheelchair when necessary.

- Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached.

- Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

- Possess the knowledge to keep patients safe in all areas of the patient care setting.

- Maintains a visible presence in the clinical area in between tasks.

- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.

Clerical Duties:

- Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice

- Schedule appointments

- Schedule urgent studies and referrals

- Completion of patient forms

- Monitor and assist with processing forms, faxes, paperwork of the clinical care team

- Answer team line, emergency line, doctor line and back door line from MCC (if applicable)

Common Expectations:

- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.

- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.

- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

- Maintains cleanliness of work areas as required.

- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications:

Minimum Education:

High School Diploma or GED Required

Work Experience:

Less than 1 year Relevant experience. Required

Licenses:

Basic Life Support Upon Hire Preferred and Certified Nurse Aide Upon Hire Preferred