Clinical Specialist - Proprio : Job Details

About Proprio:

Proprio advances surgery with its proprietary platform that combines artificial intelligence, computer vision, and augmented reality. Our flagship product, the Paradigm system, is an advanced surgical navigation system providing vital information that integrates pre-operative imaging and planning with intraoperative performance data. This unique longitudinal dataset offers significant value to the entire surgical ecosystem.

At Proprio, you'll be part of a pioneering medical device company that is ambitiously tackling unsolved problems in surgery. Because there's no predefined roadmap for success, we value team members who have “growth-company DNA” and are adaptable, open to change and resilient as we learn, improve and our plans evolve. In our small, high-performing team, every person counts – we rely on each other to own our work from start to finish. Collaboration is essential: our strength lies in bringing together diverse perspectives to push boundaries and deliver something greater than any one of us could alone. With an interdisciplinary team, we're always learning from one another, and feedback is how we grow and close knowledge gaps. We dream big, but we execute with focus – prioritizing well and making thoughtful, data-driven decisions to deliver meaningful impact without losing sight of the “wow” factor.

What We Are Looking For:

At Proprio, we know high standards must be maintained to deliver impact at scale, and we want to work with people that embody our core values and foundational competencies:

Key Responsibilities

• Utilize clinical specialist expertise to prepare and cover navigated procedures and data recording procedures in new and existing accounts.
• Work with the radiology department to ensure proper preoperative scans are available to execute planning, segmentation, and refinement in advance of each surgery.
• Ensure appropriate instrumentation and equipment is prepared and available to support scheduled surgeries.
• Maintain proper credentials for hospital access at all target accounts.
• Liaise with hospital and/or physician to coordinate case activities and leverage internal Clinical experts as needed to prepare for more complicated procedures.
• Work closely with Manager and Product/Clinical Team to provide information on clinical product functionality so that coordinated feedback may occur including scheduling product maintenance and/or informing product development efforts.
• At times represent clinical input and expertise in internal product development and research laboratory investigations.
• As needed work closely with Commercial Team to train hospital and surgical staff on proper use of Proprio products.
• Periodically attend meetings, tradeshows, and medical education programs to support Proprio commercial initiatives.
• Work closely with Commercial Team to further develop training programs and medical education programs.
• Work closely with Manager and teammates to effectively onboard new teammates which may include new hires shadowing and/or co-leading cases.
• As needed support Commercial Team in development and execution of deployment and customer success plans to ensure on-time activation of new accounts and to maximize utilization of Paradigm system.
• Become a super user of Salesforce.com to ensure transparent communication and monitoring of critical activities at accounts.
• There will be business tasks that you may need to help support at times which will be delegated across team members by your Manager.

To be qualified for this role, you will have:

• Growth company DNA, as described above.
• A track record of consistently delivering results against quarterly and annual goals.
• Excellent written and verbal communication skills, with the ability to clearly understand and explain complex concepts in a simple and concise manner.
• B.S. in Nursing or a related healthcare field
• 2-5 years minimum experience as an OR nurse or clinical specialist role with a medical device company
• Knowledge of spinal surgical procedures, anatomy, and medical terminology
• Ability to work within a high stress operating room environment
• Proficient in communication and scheduling software packages (i.e. Microsoft Office, OneDrive, Google Calendar, Gmail, Slack)
• Proactive, detail oriented, and comfortable with ambiguity.

Physical requirements

• Ability to sit for extended periods while working at a computer
• Ability to stand for extended periods in the OR while operating the Paradigm system
• Occasional lifting of equipment or supplies weighing up to 15 – 20 pounds
• Ability to communicate effectively in person, over the phone, and through electronic means
• Manual dexterity to operate computers and other office equipment
• Ability to travel to different locations as needed for meetings or project requirements.

Proprio offers its employees a generous range of compensation and benefits.

• This role has no supervisory responsibilities
• Our compensation philosophy is to bring people into new roles in the range of the mid-point of that role. Factors considered for pay include the level of skill, experience, training, external market factors, and internal equity
• Generous, early-stage stock options
• Unlimited PTO (Paid Time Off) and paid sick leave
• Paid family and medical leave, plus paid parental leave
• 10 paid holidays
• Fully covered medical, dental and vision benefits for employees, and 50% of spouse/domestic partner and dependent premiums
• Company sponsored 401(k) with a match
• Life and long-term disability coverage
• Employee assistance program
• Commuter and health benefits
• Cell phone stipend
• Wellness benefits and free, on-site massage.
• Fully stocked kitchen and break areas
• Pet friendly work environment

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. A background check will be conducted after a conditional offer of employment is extended.

Proprio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law. We encourage applications from individuals of all backgrounds and experiences.