Clinical Liaison - Salem Hospital NSMC : Job Details

Job Summary

Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings. Does this position require Patient Care? Yes

Essential Functions

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No

Licenses and Credentials Occupational Therapist Assistant [Massachusetts] Licensed Practical Nurse [Massachusetts] Physical Therapist Assistant [Massachusetts] Respiratory Therapist [Massachusetts] Licensed Clinical Social Worker [LCSW - Massachusetts] Licensed Independent Clinical Social Worker [LICSW - Massachusetts] Occupational Therapist [Massachusetts] Physical Therapist [Massachusetts] Registered Nurse [RN - Massachusetts] Speech-language Pathologist [Massachusetts] Licensed Mental Health Counselor [LMHC - Massachusetts]

Experience Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required

Knowledge, Skills and Abilities Knowledge of local healthcare resources and community organizations. Familiarity with healthcare regulations, privacy laws, and ethical standards. Strong communication, presentation, and interpersonal skills. Ability to establish and maintain positive relationships with varied stakeholders. Excellent organizational and time management abilities to manage multiple initiatives simultaneously. Valid driver's license and willingness to travel within the community as needed.

Additional Job Details (if applicable)

Remote Type Hybrid

Work Location 300 First Avenue

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

EEO Statement: The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-###-####.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.