Clinical Informatics Educ(BHS) - Beacon Health System : Job Details

The Clinical Informatics Educator supports clinicians in effectively using clinical information systems to enhance patient care. This role delivers training, provides at-the-elbow support, assesses user needs, and acts as a liaison between clinical staff and IT. The educator identifies workflow improvement opportunities, assists with system optimization, and contributes to technology adoption across the healthcare organization. Key Responsibilities Clinical System Support & Training

• Deliver hands-on, computer-based training for clinicians on electronic health record (EHR) systems and clinical tools.
• Assess individual and group training needs for clinical system users.
• Provide real-time support at the point of care to address system usage issues and optimize workflows.
• Assist in the creation of training materials and documentation for Beacon Health System applications.

Workflow Optimization & Liaison Role

• Serve as a key liaison between clinicians and IT/informatics teams.
• Identify system enhancement opportunities to improve clinician experience and patient outcomes.
• Collaborate with informatics analysts, clinical leadership, and IT to implement system upgrades or changes.
• Participate in testing of new functionality, upgrades, and software deployments.

Process Improvement & Communication

• Utilize process improvement methods to enhance clinical workflows.
• Act as a resource for end users during system go-lives, updates, or optimization initiatives.
• Gather clinician feedback to inform training, usability, and system development decisions.
• Support development and delivery of Train-the-Trainer programs.

Regulatory & Organizational Compliance

• Maintain documentation of training activities and workflows.
• Ensure training and systems align with regulatory requirements, including HIPAA compliance.
• Follow established change management and quality assurance procedures.
• Adhere to infection prevention and patient safety protocols.

Qualifications Education & Experience

• Associate's degree required; Bachelor's degree preferred.
• 2-3 years of experience in a clinical, training, or healthcare IT setting.
• Experience with clinical information systems (e.g., Cerner preferred).
• Exposure to multiple physician specialties and workflows a plus.
• Background in education, training, or informatics highly desirable.

Certifications (Preferred)

• BCLS/CPR (as required by department).
• Certifications in Informatics, Cerner, or Adult Education are a plus.

Skills & Competencies

• Strong knowledge of clinical workflows, hospital operations, and EHR usage.
• Proficiency with Cerner and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Understanding of adult learning principles and training methodologies.
• Strong problem-solving, communication, and interpersonal skills.
• Ability to work independently and collaboratively across departments.
• Ability to adapt training approaches based on varying computer literacy levels.
• Familiarity with process improvement tools and project/change management best practices.

Working Conditions

• Office and patient care environments may be exposed to biohazards.
• Requires extended computer use and the ability to manage multiple priorities.
• Variable schedule depending on training needs across facilities.
• Occasional travel to clinical locations as needed.

Physical Requirements

• Ability to sit, stand, walk, and lift/carry up to 30 lbs.
• Stamina to provide in-person support and training in fast-paced healthcare environments.

Why Join Us

• Make a direct impact on patient care through clinical technology enablement.
• Work in a mission-driven, innovative healthcare organization.
• Collaborate with interdisciplinary teams to advance healthcare IT adoption.
• Competitive pay and comprehensive benefits.

Apply today to help clinicians thrive in a technology-driven care environment at Beacon Health System.