Clinical Imaging Informatics Analyst - UCSF Health : Job Details

Clinical Application Professional 3 role at UCSF Health

As a seasoned clinical applications professional, you will work on projects of medium size at all levels of complexity, or portions of large projects, and provide application support for a suite of Enterprise Imaging IT applications.

• Provide application support for Enterprise Imaging IT applications, including: School of Dentistry PACS and workflow; ED PACS systems and workflows; Ortho Templating and PACS systems; OB PACS and workflows; Imaging DICOM Router; Vendor Neutral Archive; Visible Light PACS and workflows; and other Enterprise Imaging IT AI applications per business needs.
• Work with departments across the UCSF enterprise to perform work/dataflow discovery, configure, test, and deploy imaging acquisition and image exchange workflows.
• Maintain partnerships with departments, develop Enterprise Imaging solution strategies, present options to leadership and governance, and manage Enterprise Imaging application upgrades and change management.
• Apply knowledge of DICOM, HL7, FHIR, IOCM and other Enterprise Imaging IT workflows; participate in ITIL Service Management, SDLC, and change management processes.
• Lead small projects (less than 200 effort hours) with a viable delivery plan across IT partners; participate in rotating evening and weekend on-call coverage.
• Communicate effectively with users and leadership; provide training and support for users at all levels; ensure high standards of customer service and care.

• Bachelor's degree in a related area and/or equivalent experience/training.
• Minimum of 3 years of Imaging IT support experience.
• Broad knowledge of 4-5 areas in clinical applications specialty; experience with design, development, implementation, user support, maintenance, QA, and testing.
• Working knowledge of Clinical Imaging IT systems and policies for managing, storing, and transferring medical images/data (DICOM, HL7).
• Experience with operating systems and applications on Windows; remote management via SSH, VNC, RDP; ability to diagnose problems and manage files remotely.
• Knowledge of security programs; at least 3 years of experience with DICOM communications, transfer syntaxes, SOP classes, and compression types.
• Experience with Vendor Neutral Archive, Enterprise Viewers, Diagnostic Viewers, Workflow Orchestrators, Radiation Dose management, DICOM Routers, post-processing systems, and AI tools.
• Strong problem-solving, interpersonal, communication, and analytical skills; ability to train and collaborate with diverse users; detail-oriented with strong time management.
• Ability to work with senior staff and leadership, providing technical advice on functionality, efficiency, policy, and performance.

• Background in data migration.
• Licensing from the American Registry of Registered Technologists.
• Certified Imaging Informatics Professional.

UCSF Health develops, implements, and manages computer systems and networks to support imaging throughout the health system; the Enterprise Imaging IT team supports over 60 imaging applications and 250 diagnostic workstations, with Monday–Friday 8 am–5 pm support plus on-call as needed. UCSF is committed to equity, PRIDE values, and a diverse, inclusive workforce.

• Employment type: Full-time
• Location: San Francisco, CA (Mission Center Building)
• Work Style: Flexible
• Shift: Days
• Shift Length: 8 Hours
• Percentage: 100%