Clinical Case Manager - Maryland Staffing : Job Details

If you are passionate about transforming communities with a mission-driven organization, we have the opportunity for you! As a Clinical Case Manager, you will be responsible for providing casework and supportive services to children and families which includes ensuring the clients are connected to educational services, legal services, health services, job readiness programs, etc. In addition to casework and supportive services, you will also be responsible for communicating with stakeholders in an effective and timely manner to ensure case continuity. This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with the agency, state, and federal regulatory requirements. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: medical, dental, vision available the first day of employment, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 days of paid holiday, 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match which vests immediately.

DUTIES

• Ensure that all assigned clients on your caseload and under your supervision receive referrals to include but are not limited to medical, recreational, educational, and other supportive services in accordance with the time and documentation expectations of the program.
• Develop and completes assessments, service and treatment plans, progress notes, incident reports, and any other necessary documentation in a timely manner.
• Create a trusting and safe relationship with the client and encourage the personal growth of the client.
• Actively participate in weekly staff meetings with the clinical team and stakeholders.
• Attend, facilitate, and assist with providing ongoing education and support services to adult caregivers.
• Attend weekly meetings with supervisor to consult on cases, review case plan and direction, and evaluate client participation and progress.
• Maintain effective communication with community agencies or individuals involved in service provision.
• Attend and prepare for required court hearings (if applicable).
• Explore potential community resources and refer Case Managers and families for support, as needed.
• Knowledge of and adherence to federal, state, program, and agency regulations.
• Ability to work flexible hours and work independently within the field.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in Social Services or related field of study from an accredited college required.
• Master's degree in Social Services or related field of study from an accredited college, preferred.
• At least two (2) years of experience in child welfare/case management, strongly preferred.
• Prior experience working with refugee and/or immigrant populations preferred.
• Bi-lingual English and Spanish or Dari/Pashto required.
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees.
• Must maintain a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a bachelor's level degree or professional experience.
• Excellent verbal and written communication skills.
• Ability to work under stress or in a fast-paced environment.
• Ability to work independently and exercise a high level of confidentiality.
• Computer and typing skills sufficient to perform essential job functions.
• Pass a criminal history screen, including state and local child protection agency registries.