Clinical Assistant - WAYNE HEALTH SERVICES : Job Details

About Us:Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.Job Summary:The Wayne Health Mobile Units represent the future of healthcare, providing 'care your way, where you live and work,' with the long-term goal of improving population health outcomes. The Wayne Health Mobile Units deliver an ever-expanding menu of health care and social services directly to neighborhoods or places of employment. The Clinical Assistant is a medical professional that assists the Clinical Lead or Charge Registered Nurse with medical procedures and registration while ensuring high level of patient care.Job Description:Principle Duties and Responsibilities:Provides excellent customer service to deliver a positive patient and family experience, identifies and responds to any additional patient needs in a courteous and timely mannerTreats others with care and respect while maintaining privacy and confidentiality at all timesCollects (and updates as needed) patient demographics, insurance information, physician referrals and other check-in procedures according to defined protocolsSchedules patient appointments according to defined protocolsMaintains a safe and clean work area (indoors and outdoors) at Mobile Health Unit sitesTravels to multiple Mobile Health Unit sites to conduct health screening events.While working in teams, manually distributes paper flyers via walking to communicate and educate public about Mobile Health Unit servicesAdministers Social Determinates of Health questionnaireAssists patients in accessing health and community resourcesCompletes patient intake including obtaining medical histories, vitals, test results, and other information for medical records while maintaining strict confidentialityPrepares patients for clinical examination and assists practitioners with medical procedures and other patient careAdministers vaccines and medications while following the 2-Step Medication verification process.Provides clinical services to home bound patients and their caregivers in their homesWorks as a team to ensure that all tasks associated with setting up/tearing down and patient-care related activities are completed in a timely and efficient manner.Other duties as assignedEducation, Licensure/Certification, and Training Required for the Job:Certified Medical Assistant or Certified Patient Care TechExperience in Mobile Health Unit preferred1-2 years of experience in a healthcare settingValid Driver's LicenseSkills and Abilities Required:Ability to use computer and software programs and systemsProgressive inventory experience preferably in a health care environmentAbility to drive a cargo van/RVAbility to adapt to working in outdoor elements, rain, snow, heat, in compliance with the departments Weather Policy.Ability to frequently lift and move Mobile Health Unit equipment weighing up to 40 lbsAbility to walk and/or stand for long periods of timeSafety Requirements:Compliance with Department Health and Safety policies and proceduresWorking Conditions/Schedules:40-hour workweek, hours and days (some weekends included) to be determined by the business needs of the department. Additional hours may be required. Must be able to work in a mobile unit environment with occasional onsite office hours.Wayne Health is an EEO/AA/Veteran/Disability Employer