Clinic Office Assistant - CHI Mercy Health : Job Details

Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements. Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance. Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system. Perform patient check-out including pricing services to accurately support the need and documentation for each service. Collect patient responsibility payments, and answer routine patient insurance and billing inquiries. Answer phone calls, confirm next day appointment...Office Assistant, Clinic, Office, Assistant, Healthcare, Business Services, Patient, Insurance