Clinic Manager - Delricht Research : Job Details

Join DelRicht Research

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 19 states.

DelRicht Research has been recognized as a Top Workplace in 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Clinic Manager's Main Objective

In this role you will be responsible for the day to day management of clinic operations, including financial oversight and people management.

The Clinic Manager will maintain all activities related to the conduct of clinical trials at the site including but not limited to:

• Oversee a team of physicians and other team members conducting the site's clinical trials
• Manage a team of Clinical Research Coordinators for their growth and development within the role and company which will also include managing the schedule, conducting performance reviews, overseeing individual and group productivity and quality of work
• Continue to build the team by hiring and training as needed with the growing region
• Seeing to it that all clinical trial protocols are being adhered to 100% of the time
• Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients
• Problem solve with the physicians and coordinators to resolve any patient-related issues that may arise
• Communicate effectively with external clients regarding site visits as well as the sites' quality and quantity of data for all trials
• Ensure the site is maximizing the schedule in order to provide opportunities to as much of the community as possible
• Responsible for the region reaching profitability and revenue goals
• Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)
• Voluntary travel to Investigator Meetings to learn about new clinical studies (US based, all expenses paid - who doesn't like free travel?)

The Right Candidate Will

Be self motivated! Energetic! Positive!

Focus on providing exceptional patient care and creating memorable experiences

Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals

Believe in high quality and have a high standard of compliance to our study protocols

Be remarkably organized

Be skilled at problem solving, planning and being proactive

Accept ownership of tasks from inception through completion and assume responsibility for personal success

Skills Needed To Win

Required: 1 year of management experience in any Healthcare, Healthcare related or Customer Service occupation

Required: 1 years of people management experience inclusive of performance reviews and hiring/interviewing

Preferred: Previous experience in a Clinical, Hospital or Healthcare setting

This is an onsite Monday-Friday position. This position will flex between our two clinics within the DFW area (Prosper and Plano). Coffee drinkers preferred. Tea drinkers accepted.

The Company Culture You Will Be Part Of

DelRicht Research's Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises
• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly
• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude
• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote 'touch it once' accuracy
• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Perks and Benefits

Our team comes first so here are some of the perks and benefits at DelRicht Research:

• Medical, Dental and Vision Insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• Generous Paid Time Off that builds throughout your career with the company
• Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes, nurses love us!)
• 401K (includes discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals

Job Type: Full-time 40+ hrs

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.