Clinic Float Receptionist FT - MercyOne : Job Details

Maintains clinic office by serving as general receptionist and clerical person. Maintains patient flow, scheduling appointments, triaging phone calls and handling messages. Maintains patient charts and accurate patient demographics. Maintains records on referring physicians. May have contact with patients aged newborn to geriatric. What You Will Do. Answers all incoming phone calls, facilitating communication among staff, ancillary departments, doctors, and others by taking and transmitting messages and information to appropriate parties. Greets patients and visitors to the clinic in a friendly and professional manner. Assembles charts for new patients. Establishes and maintains current patient demographics in the record and/or computer. Pulls patient records for next day appointments and prepares charts. Receive incoming test results and direct appropriately for follow-up. Schedules appoints efficiently and accurately. Places calls to confirm appointments. Accepts and records payments...Receptionist, Float, Clinic, Banking, Healthcare, Patient