CLINIC CLERK - Steele Memorial Medical Center : Job Details

DescriptionChoosing Steele Memorial Medical Center as your employer will lead to a fulfilling career with ample opportunities for community connection and meaningful impact. In our smaller rural setting, employee development and mentorship are a focal point in fostering a company culture that promotes professional growth. Be a part of a thriving community that prioritizes relationships and provides compassionate healthcare.Check out all that Salmon, Idaho has to offer at the link below!Salmon, Idaho Experience - YouTubeRequirementsThe Clinic Clerk is responsible for providing administrative support for Clinic facilities. This role involves managing patient records, scheduling appointments, and ensuring that the clinic runs efficiently. Duties:

• Greets patients and visitors in a prompt welcoming atmosphere. Collect detailed patient information specific to the specialty being addressed. Professionally addresses patients' questions either via the telephone or face-to-face; recognizes limitations and routes technical, medical or department-specific questions to the appropriate person and/or triage nurse.
• Maintain and updates patient records with demographic details in the EPIC system ensuring accuracy and confidentiality.
• Process patient registrations and insurance information; obtain copy of front and back of insurance card; Assist patients in completing specialized forms and documentation related to their treatment. (HIPAA Rights, Patient Registration, Consent to Treat, Financial Responsibility, and Authorized Representative)
• Handle phone calls, responds to inquiries, records messages and routes them to the appropriate person in a timely manner. Provides patient with information about clinic services.
• Distributes incoming faxed records.
• Assist in billing and payment process; ensures that all self-pay patients are routed to the Business Office for set-up of payment plans.
• Ensure compliance with health regulations and standards. Schedules patient appointments and manage the clinic's calendar; prepares and distributes Provider appointment schedules daily; updates nursing regarding appointment changes.
• Update scheduling detail in patient chart and/or e-chart e.g., no-show or cancelled appointments.
• Performs general cashiering duties (i.e. co-payments and payments on existing accounts); Performs confirmation of patient appointments for the next business day; notes contacts in the patient appointment confirmation log.
• Ensures that Medicaid patients are enrolled in Healthy Connections.
• Monitor and maintain and ordering of supplies and office materials. Keeps the reception area tidy and organized, which involves light lifting and rearranging furniture or equipment as needed.

Requirements:

• High school diploma or equivalent
• Previous experience in a medical office or clinic setting preferred