Client Support Represenative - Kelly Services : Job Details

> Work for a Legal Document Support Company in San Diego- Downtown 8-5 or 830-530 Monday-Friday In - Office position Temp to hire with a starting pay of $19-22/hr Assist law offices and insurance companies with obtaining documents from individuals, companies and hospitals. The general duties as a Client Support Analyst include interacting with clients via e-mail and over the phone to help resolve issues. This position will be the subject matter expert for all services offered by the company. The Client Support Analyst must be customer service driven, professional, and have strong cognitive skills. ESSENTIAL JOB FUNCTIONS - Investigate and research problems thereby ensuring proper corrective action is taken - Quickly address client and sales partner inquires and resolve any issues to final resolution - Set-up new client accounts via the company portal - Direct, coach, and prepare new clients to use portal features - Complete front-end processing for settled cases - Perform transcript/vi...Client Support, Support Analyst, Support, Client, Business Services, Staffing