Client Success Manager | Remote, USA - Optiv Security : Job Details

Briefing new clients on operational execution and expected outcomes. Technical/tactical discussions on operational activities as they related to cyber threat actor operations. Provide Technical and Product Support for Managed Services. Provide Client product knowledge & support to encourage renewals. What we're looking for:Four-year degree in Cyber Security, Computer Science, Information Systems or related degree. Knowledgeable with various SIEM tools (Splunk, LogRhythm, Q - Radar, etc). Knowledgeable of MITRE Attack Framework. Security , or equivalent cyber security certification. Current knowledge of client success practices, security threats, solutions, security tools, network technologies & procedures. Strong presentation and verbal communication skills. A process-oriented individual with strong attention to detail, an appropriate sense of urgency, and strong organizational skills. Must possess a high degree of initiative, motivation, and problem-solving skills. Ability to translat...Client Success, Client Success Manager, Manager, Remote, Client Relations, Operations, Technology, Business Services