Client Solutions Manager - Xylem : Job Details

Client Solutions Manager

Xylem

Job Location : South Bend,IN, USA

Posted on : 2025-08-13T00:49:03Z

Job Description :

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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.We're Hiringfor aClient Solutions Manager for the Mid West Region of the United States!If you are excited and passionate about helping#SolveWater, consider joiningour team today!Xylem, Inc.is a leading global water technology companyservicing more than 150 countries and isdedicated to solving the world's most challenging water issues. We are looking for individuals to joinour mission byexceedingcustomer expectations throughsmart sustainable solutions.At Xylem, youwill have the opportunitytosolve waterby participating in ourpaidVolunteer Program,Xylem Watermark!THE ROLE:TheClient Solutions Managerwill beresponsible forbecoming a trusted advisor and partner to clients by leading digital transformation programs that will meaningfully improve their operations.In this role, the incumbent will alsodevelop deep insight into your clients' financial outlook, strategic priorities, leadership team, consulting ecosystem, and digital transformation objectives.Weoffera fullbenefits package to includeFlexible Time Off (FTO)forsalariedpositions,health,dental, vision,investment savings plan,andadditional miscellaneousbenefits.CORE RESPONSIBILITIES:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Identify top priority client organizations and develop and execute an account strategy for each.
  • Generate orders and business in new and existing accounts.
  • Work with marketing and other key stakeholders to plan and execute pipeline generating and pipeline closing activities.
  • Develop close relationships with top leaders (C-suite and 1-2 layers down) in core client organizations within your assignedregion
  • Establish a deep familiarity in each utility's budget and capital improvement plan, strategic priorities and challenges, and stakeholder environment, leveraging research frameworks and support from the Marketing team.
  • Understand key pain points and drivers of utility as a whole and the individual priorities of various leaders in the utility.
  • Act as industry thought leader, obtaining industry engagement, and speaking opportunities to raise Xylem profile in the region as well as nationally.
  • Serve as the focal point for developing digital performance transformation programs.
  • Introduce clients to Xylem capabilities in our core areas (leveraging colleagues such as Client Solutions Architects in specific domain areas)
  • Take primary responsibility for managing client pitches and moving them through contracting and procurement.
  • Develop a client dossier for each key account in your region to gain a thorough understanding of existing account activities across all of Xylem (including third-party distribution) by working across organizational boundaries and serve as the “connective tissue” for Xylem's client teams.
  • Work collaboratively across Xylem to align and establish joint priorities and pursuits.
  • Participation in Xylem Watermark volunteer activities
Qualifications
  • Bachelor's degree in business or related field; MBA or master's degree in related area preferred.
  • 10+ years of related industry experience required.
  • Knowledge of the Xylem's industry and specific product knowledge preferred.
  • Strong track record of exceeding sales targets.
  • Understanding of digital solution offerings, client value creation, development of varied business models.
  • High energy, enthusiasm, and passion for the business.
  • History of successfully engaging and working with multiple commercial strategic partners.
  • Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, etc.
  • Understanding and proficiency in Microsoft skills (Word, Excel, and PowerPoint),Marketo, Salesforce.com, and Digital Asset Management platforms.
SalaryThe estimated salary range for this position is $120,000to $140,000plus bonus.Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation packagewitha generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employmenton the basis ofrace, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolioofsmart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesIndustrial Machinery Manufacturing

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