Client Services Representative - Part Time - Urgent Care - LEH - New Jersey Staffing : Job Details

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The Client Services Representative provides office support at the front desk within the hospital, ambulatory or surgery center setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Qualifications:

Education: High school diploma or equivalent required.

Experience: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred.

Specialty Certification Required:

• American Heart Association BLS required within 90 days hire or transfer
• American Heart Association Heart Saver First Aid (HSFA) required within 90 days hire or transfer
• CPI required within 90 days hire or transfer

Performance Expectations:

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

Work Environment:

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.

Reporting Relationship:

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.

Total Rewards at AtlantiCare:

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Job Category: Administrative / Customer Service

Hours Per Week: 24

Weekends Required? Yes

Holidays Required? Yes

Shift: Days

Position Status: Part-Time

Pay Range: $17.5 - $25.17