Client Services Coordinator, Tahlequah - Northeastern State University : Job Details

This position is responsible for the coordination of ITS client services for an assigned branch campus. MAJOR DUTIES - Coordinates daily information technology operations and maintenance for the campus. Works with end-users and desktop support technicians to identify and delivery required PC services, training, and support to end users; installs, configures, tests, maintains, monitors, and troubleshoots end-user workstation hardware, networked peripheral devices, and networking hardware products. Coordinates activities with third-party support and equipment vendors. Receives and responds to incoming calls and email. Recruits, trains, schedules, assigns, directs, supervises, evaluates and disciplines personnel. Assists in the development and implementation of policies and procedures. Recommends, schedules, and performs PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Performs all moves, adds, and changes the campus telephone system. Leads the automation, insta...Client Service, Coordinator, Support Technician, Desktop Support, Technology, Education