Client Service Specialist - Trinity Health Corporation : Job Details

Employment Type:Full time. Shift:Day Shift. Description:Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff. Customer support includes problem resolution, providing information and responding to inquiries. Responsible for maintaining service excellence by monitoring client level of satisfaction and needs. Also act as liaisons between referral laboratories and Warde Medical Laboratory. Informs management of unusual client issues and make recommendations for service improvements. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:Education and Experience. Associate's degree from an accredited college/university required . years clinical laboratory experience or 2 years Client Services experience in a laboratory environment required. Bachelor's degree preferred. Skills/ Knowledge. Strong oral and written communication skills. Strong analytical and problem solving skills. Ability to wo...Client Service, Specialist, Technical Support, Service, Operations, Laboratory, Retail, Healthcare