Client Service Representative - VCA Animal Hospitals : Job Details

Client Service Representative Full-Time. VCA Schaumburg Animal Hospital Schaumburg, ILVCA Schaumburg Animal Hospital is seeking a full-time Client Service Representative to join our team! We are a high-quality, fast-paced practice that recently underwent a beautiful remodelone that youll be proud to call home. Our work environment is supportive, inclusive, and team-oriented, with a strong family feel that makes each day enjoyable and rewarding. ESSENTIAL RESPONSIBILITIES:Provide outstanding customer service by warmly greeting clients and their pets. Answer phone calls, schedule appointments, and confirm visits. Place follow-up calls and connect with prospective clients. Present and process fees and payments accurately. Educate clients on non-medical pet care, including nutrition, flea/tick prevention, and more. Recommend and assist with obtaining products, prescriptions, and services. Maintain accurate medical records and manage incoming/outgoing correspondence. QUALIFICATIONS:Mi...Client Service, Representative, Customer Service, Animal Care, Retail, Client