Client Service Representative - Advatix : Job Details

Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services Representative will be responsible for duties surrounding larger clients and the ownership of smaller clients. The Client Services Representative supports their clients by handling the day-to-day requirements of the client's business to ensure a high level of quality execution and communicating and coordinating all the client's requests. Key Results Areas Execute defined tasks related to specific client requirements, ensure client service obligations and program specifications sold to the client are attainedServe as a consultative extension of the client to provide recommendations on project, campaign, and program execution by facilitating with internal Archway cross-functional departments, as neededExecute and support defined tasks for onboarding as defined in client requirementsIdentify new opportunities with clients and communicate effectively with the Client Services Manager to drive additional profitable revenue growthIdentify client health risks and provide recommended solutions with the coordination of other departmentsProactively identify and report monthly financial variances as they occurQuality check invoices to ensure all services are accounted forAll other duties as assignedSkills & Qualifications Bachelor's or advanced degree, preferably in business, or equivalent work experienceAbility to develop, maintain, and deepen relationships with senior-level client contactsTrack record of exceeding relationship management objectivesProven business acumen, judgment, and decision-making skillsAbility to prioritize and manage multiple tasks with sensitive deadlines and a changing environmentRecord of success as a self-starter who can work independently and in a team environmentStrategic thinker with an analytical aptitude and the ability to manage detailed project requirementsProficient in MS Office suite and ability to learn new systemsAptitude for interpreting contracts and legal documentsAbility to travel independently up to 5% or as may be requiredAdvatix®, Inc. is committed to an inclusive workplace that does not discriminate against race,nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, orgender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOCEmployer.