Client Service Representative - Animal Emergency Clinic of the Hudson Valley : Job Details

DescriptionJoining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Animal Emergency Clinic of the Hudson Valley is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our fast-paced environment means you'll support the local community as a vital service. It's the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves - and that's just the beginning. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Animal Emergency Clinic of the Hudson Valley (AECHV) was founded in 1989 and is located in Kingston, NY. The hospital is community founded and supported by the local general practice community. It is an exclusively emergency clinic and is equipped with cardiac monitoring, in-house laboratory and ultrasound and dedicated support staff.AECHV is located in the scenic Hudson River Valley, which sits midway between the metropolis of New York City and the regal capital of Albany. Designated as a National Heritage Area, the valley is steeped in history, natural beauty, culture, and aburgeoning food and farmer's market scene. Among many attributes, it's the oldest wine-producing area in the country and the magnificent scenery inspired artists whose works became the Hudson River School of Painters. Service RepresentativeAnimal Emergency Clinic of the Hudson Valley in Kingston, NY$19.00- $23.00 and hourWHAT YOU'LL DO Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line systemWarmly greets clientsPrepares patient filesReceives and relays client correspondence and updates client financial recordsAnswers client's inquiries about basic animal care questions and routine proceduresEducates clients on over-the-counter products such as flea and tick preventionsAdmits patients and handles medical records entries accuratelyPrepares client invoices for services performedHandles payment transactionsReceives and relays telephone, fax, and email messages accurately and promptlyMust be available on Saturdays and Sundays 8am-4pm or 4pm-12 amPotential shifts Wednesday or Thursday 6pm-12am BENEFITS We're passionate about helping you reach your greatest pet-ential - both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world's longest belly rub and ear massage combined: Great pay with competitive medical, dental, and vision insurance coverage 401K with a company match of up to 4%- after 6 months of serviceGenerous paid time off to help you achieve your purr-fect work-life balance Employee Ruff-erral Program Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits Company-paid life and AD&D insuranceShort-term and long-term disability Accident, critical illness, and hospital indemnity insurance Mental Health Resources Company-paid bonding leave Continuing education yearly allowance for skills development and uniform allowanceCertification fees reimbursement (eligible employees only) Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing Plus, special benefits to utilize for your own pet: Pet Care: Discounts on veterinary services and products Pet Diagnostics: Discounts on reference lab testing Pet Food: Discounts on Purina pet foods Pet Insurance: Discounts available with our preferred vendorREQUIREMENTS High school diploma or equivalentPrevious experience working as a Veterinary Receptionist/CSRSignificant experience with basic office functions in a busy office environmentMust be a team player and have compassion for pets and their peopleMust be available on Saturdays and Sundays shifts 8am-4pm or 4pm-12 amPotential shifts Wednesday or Thursday 6pm-12am Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls. Employment will require the successful completion of references and background check.Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.Learn more about our career opportunities at: uncommon support partners with joy.