Client Relationship Representative - Every Word Code : Job Details

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About UsAt Every Word Code, we believe in the power of language to inspire, inform, and innovate. We are a forward-thinking communication solutions firm that blends strategy, creativity, and precision to support clients across diverse industries. Our team is passionate about building impactful narratives, shaping clear internal and external communication, and helping businesses connect meaningfully with their audiences. Join us and be part of a company where every word truly counts.

Company DescriptionAbout UsAt Every Word Code, we believe in the power of language to inspire, inform, and innovate. We are a forward-thinking communication solutions firm that blends strategy, creativity, and precision to support clients across diverse industries. Our team is passionate about building impactful narratives, shaping clear internal and external communication, and helping businesses connect meaningfully with their audiences. Join us and be part of a company where every word truly counts.Job DescriptionJob DescriptionWe are seeking a dedicated and professional Client Relationship Representative to join our team in Miami, FL. In this role, you will be the main point of contact for clients, ensuring satisfaction, addressing concerns, and supporting long-term partnerships. This position is ideal for someone who excels in communication, problem-solving, and customer care.Responsibilities

• Build and maintain strong relationships with clients through regular communication and support
• Act as a liaison between clients and internal departments to ensure project goals are met
• Address client inquiries and resolve issues in a timely and professional manner
• Track client feedback and identify opportunities to improve services
• Assist with account management, documentation, and contract renewals
• Provide updates to management on client satisfaction and retention metrics

QualificationsQualifications

• Bachelor's degree in Business, Communications, or a related field preferred
• Proven experience in customer service, account management, or client relations
• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Ability to handle multiple priorities and meet deadlines
• Proficiency in Microsoft Office Suite and CRM software

Additional InformationBenefits

• Competitive salary ranging from $51,000 to $58,000 per year
• Opportunities for career growth and professional development
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Supportive and collaborative team environment
• Ongoing training and mentoring programs

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesAdvertising Services

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