Client Care Representative - Core Vet Animal Hospital : Job Details

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At Core Vet Animal Hospital, we believe veterinary care should feel as good as it works—and that starts at the front desk. We're looking for a friendly, upbeat, and organized Client Care Representative to be the welcoming face of our brand-new, modern hospital in the heart of Harbor Point.

If you're a people-person with a love for animals, a knack for customer service, and a passion for making someone's day, we want to meet you!

What We're Looking For:

• A fun, outgoing personality with a warm, professional demeanor
• A genuine love for both people and pets
• Commitment to making every client and patient feel happier walking out than when they came in
• Strong communication skills and attention to detail
• Tech-savvy and comfortable with cloud-based software (EzyVet experience a big plus!)
• Team player with a positive attitude and a sense of humor
• Ability to multitask in a fast-paced environment while staying calm and collected
• Previous experience in veterinary or medical reception preferred, but not required

Now Hiring: Client Care Representative

Location: Stamford, CT (Harbor Point)

Full-time or Part-time

Opening September 2025

At Core Vet Animal Hospital, we believe veterinary care should feel as good as it works—and that starts at the front desk. We're looking for a friendly, upbeat, and organized Client Care Representative to be the welcoming face of our brand-new, modern hospital in the heart of Harbor Point.

If you're a people-person with a love for animals, a knack for customer service, and a passion for making someone's day, we want to meet you!

⸻

What We're Looking For:

• A fun, outgoing personality with a warm, professional demeanor
• A genuine love for both people and pets
• Commitment to making every client and patient feel happier walking out than when they came in
• Strong communication skills and attention to detail
• Tech-savvy and comfortable with cloud-based software (EzyVet experience a big plus!)
• Team player with a positive attitude and a sense of humor
• Ability to multitask in a fast-paced environment while staying calm and collected
• Previous experience in veterinary or medical reception preferred, but not required

What You'll Be Doing:

• Greeting clients and patients with warmth and enthusiasm
• Managing appointment scheduling, phone calls, emails, and client communication
• Checking patients in and out, processing payments, and reviewing invoices
• Educating clients about services, wellness care, and next steps
• Supporting the veterinary team to ensure smooth, efficient daily operations
• Maintaining a clean, welcoming front desk and waiting area

Why You'll Love Working With Us:

• Be part of a vibrant, supportive, and drama-free team
• Join a brand-new hospital and help shape its culture from the ground up
• Work in a modern, beautifully designed space that prioritizes both client and team experience
• Doctor-owned, independent practice—your voice and ideas matter
• We laugh a lot, care deeply, and work hard to make veterinary care better

Start Date: We're opening our doors in September 2025, with training and onboarding beginning in late August.

Interested? Send your resume and a short note about yourself to [email protected]—we can't wait to welcome you!