Client Care Coordinator - A Better Solution In Home Care Tulsa : Job Details

Overview

We are seeking a dedicated and organized Care Coordinator to join our team. The ideal candidate will play a crucial role in ensuring that clients receive the highest quality of care by coordinating their care services effectively. This position requires strong communication skills, attention to detail, and a solid understanding of in-home senior care. Experience in a private duty home care is required.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and providing information about services.
• Coordinate client appointments, ensuring timely scheduling and follow-ups.
• Maintain accurate cllient records and documentation in compliance with privacy regulations.
• Collaborate with healthcare professionals to facilitate client care as needed.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Monitor clients care and communicate updates to relevant family and/or healthcare providers.
• Provide caregiving when needed.
• Answer calls after hours from current clientele or potential new clients and the caregiving staff to ensure effective communication.
• Compliance with state regulations.

Qualifications

• Previous experience in a home care office is highly desirable.
• Previous caregiving experience is required.
• Familiarity with home care and caregiving terminology and administrative support functions is essential.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills to interact effectively with clients and staff.
• Proficient in using office software and electronic health record systems.
• Ability to work independently as well as part of a collaborative team environment.

Join us in making a difference in our patients' lives by providing exceptional care coordination!

Job Type: Full-time

Expected hours: 45 – 50 per week

Benefits:

• Employee discount
• Paid time off
• Paid training
• Referral program

Schedule:

• Monday to Friday
• On call
• Weekends as needed
• Work Location: In person