Client Care Coordinator - The Animal Cardiology Center : Job Details

Who We Are:The Animal Cardiology Center (TACC) is seeking a Client Care Coordinator to join our thriving specialty practice in Brooklyn's DUMBO neighborhood. We are a state-of-the-art, cardiology specific practice with a dynamic and rewarding culture and a focus on employee wellness that opened in January 2023. The Client Care Coordinator is the first and last point of contact for our clients and is the face of our practice. You will work closely with our dedicated clinical staff and be a capable ambassador for the organization to the public, our clients, and to the professional community.We are passionate about animals, their welfare, and about people and their welfare. Our culture is focused on kindness and respect and a healthy work/life balance to maximize your potential and professional growth.This is a wonderful opportunity to refine your skills and expand your bodies of knowledge in a prestigious, boutique environment. What We Offer:The range for this role is $20-$23/hrComprehensive medical, dental and vision coverageFSA/HSAGenerous paid time off, up to 120 hours of PTO per year401(k) with a company matchPaid Parental LeaveScrub AllowanceElective benefits through MetLifeEmployee pet discountsDiscounted pet insurance What You'll Do:Greet clients and patients, deliver best in class customer service, and ensure all client questions are answered in an informative and friendly mannerCommunicate and collaborate with colleagues regarding patient care and client questionsDocument communications and conversationsManage the appointment scheduleReceive payments for services rendered and oversee daily financial reconciliationPerform intake and discharge dutiesPerform general administrative dutiesAnswer multiple phone linesMaintain common areasWhat We Require:2+ years of experience in a customer service or client facing role (Veterinary Preferred)Excellent written and verbal communication skillsComfort working around all types of dogs and catsExceptional organizational skills with a keen eye for detailAdaptability and focus in a busy environmentA passion for animalsWe provide equal opportunities for everyone who applies to and works for our company, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, disability, and all other law-protected considerations that make you, You.NYS Pay Range$20-$23 USD