Client Account Representative - Catch Vibe Voice : Job Details

Job Description

Job Description:We are seeking a highly motivated and customer-focused Client Account Representative to join our team. This role involves managing client accounts, ensuring customer satisfaction, and developing long-term business relationships. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to provide excellent service to our clients.

Responsibilities:

• Manage and maintain client accounts, ensuring a high level of customer satisfaction

• Develop strong relationships with clients and understand their business needs

• Assist clients with inquiries, provide solutions, and resolve issues efficiently

• Track and analyze account performance to identify opportunities for improvement

• Collaborate with internal teams to ensure seamless service delivery

• Prepare and present reports on client account activity and performance

• Identify opportunities for business growth and recommend strategic solutions

• Stay informed about industry trends and company services to effectively support clients

Qualifications: Qualifications

Skills & Qualifications:

• Proven experience in account management, client relations, or a similar role

• Excellent communication and interpersonal skills

• Strong problem-solving and negotiation abilities

• Ability to multitask and manage multiple client accounts effectively

• Detail-oriented with strong organizational skills

• Proficiency in Microsoft Office Suite and CRM software

• Bachelor's degree in Business, Marketing, or a related field preferred

Additional Information

Benefits:

• Competitive salary

• Opportunities for professional growth and career advancement

• Comprehensive health and wellness benefits

• Paid time off and company holidays

• Supportive and dynamic work environment