Clerical Temporary (Membership Assistant) - Wayne State : Job Details

Clerical Temporary (Membership Assistant) Wayne State University is searching for an experienced Clerical Temporary (Membership Assistant) at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Essential functions (job duties): The WDET MembershipAssistant is one of the first lines of contact for WDET members. They must perceive and conduct themselves asan ambassador of WDET and Wayne State University. 20 hours per week includingevenings and weekends (1,000 hours per fiscal year) The Part-time Membership Assistant duties: - Professional and timely response to member phone calls, emails,letters, and tracking interactions in membership database - Trouble-shooting and problem-solving member issues - Confidential membership database usage: information inputand report retrieval - Assist Business Department with database account updateentries - Support Membership Associate to solicit vendor quotes andcomplete university purchasing processes - Assist with Donor fulfillment shipment processing andinventory management - Learn WDET's E-Mail client and assist as needed with WDETemail communications - Event and Fundraiser support, requires evening and weekendtime commitments - Occasional Front Desk support - Other duties as assigned Unique duties: The WDET Membership Assistant is one of the first lines of contact for WDET members. They must perceive and conduct themselves as an ambassador of WDET and Wayne State University.20 hours per week including evenings and weekends (1,000 hours per fiscal year) Qualifications:Experience: - Minimum 2 years' proven success in direct customer servicein an office environment required - Working knowledge of a member database such as Allegianceor Raisers Edge preferred - Superior interpersonal skills and a positive attitude,with focus on customer satisfaction - Proficiency with general Data Entry and Microsoft Officeand ability to use multiple applications simultaneously - Ability to manage assigned projects and deadlines withminimal supervision - Excellent communication skills, with the ability tocompose letters and emails to members - Able to build and maintain appropriate relationships withpeople at all levels of an organization, across a diverse range of cultural,generational, ethnic, racial, educational and social backgrounds - Ability to move up to 30-pound boxes - Must be detail oriented, organized and manage timeefficiently - Proven ability to generate consistent, error-freecorrespondence - Able to be flexible in schedule and task completion andremain pleasant and professional throughout Preferred qualifications:School/College/Division: Generic Division Primary department: H8703 Employment type:

• Temporary Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Hourly Wage
• Hourly rate: $17
• Salary minimum:
• Salary hire maximum:

Working conditions:Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number: 045253

Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.