Claims Specialist - Illumination Health + Home : Job Details

“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Health + Home (IH+H) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.Job DescriptionThe Claims Specialist is responsible for accuracy of claims submission, benefits and eligibility verification, accuracy of client information. In addition, the Claims Specialist is also responsible for keeping up to date accounts receivable for both CalAIM, claim follow-up, and must have knowledge of billing codes and standard procedures.The pay range for this position is $25.00 - $27.00 per hour, depending on experience. After successful completion of 90-day probation period, this position will be eligible for Hybrid schedule with 2 days in office (Wed/Fri) and 3 days working from home (Mon/Tues/Thurs).ResponsibilitiesCalAIM Billing and Follow up:

• Attend monthly team meetings or trainings at Corporate location
• Reviewing data and creating Claims for services rendered
• Ensure claims meet the standards of our contracts and programs
• Verifying authorizations via provider portals or authorization letters on Kipu prior to claim submission
• Verifying eligibility prior to claim submission via provider or DHCS portals
• Review client records to extract applicable data necessary for billing purposes, including but limited to ICD 10 Diagnosis codes, CPT codes for services rendered etc
• Review and follow up on outstanding unpaid claims
• Review any rejected or denied claims and conduct proper follow up procedures (Escalations/Appeals/Claim corrections)
• Monitor and maintain county aging and escalating trends, write offs, etc
• Have knowledge in understanding, reading EOB's and Remittance Advice
• Posting payment accurately to claims and continuing with the claim close out process
• Assist supervisors in any projects related to billing that may come up

Preferred Experience/Minimum QualificationsRequired:

• High School Diploma or equivalent
• 1-2 years' relevant experience
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets
• Valid CA Driver's License and eligibility for company vehicle insurance
• Prior experience work in Electronic Billing Platforms and EHR systems
• Prior experience working with claims and communication with health networks

Preferred:

• Proficiency in Microsoft (Outlook, Word, Excel, Teams)
• Associate's Degree or higher
• Experience in Medical Billing and Primary Care Billing
• Medical Billing Certification

Benefits

• Hybrid schedule with 2 days in office and 3 days working from home (After successful completion of 90-day probation period)
• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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