Claims Representative-REMOTE - Viking Collection Service : Job Details

10050 Crosstown Circle, Suite 300 Eden Prairie, MN 55344

Are you looking for a job that keeps you busy all day talking to people who want to resolve their accounts?

As a Claims Representative, you will be responsible for contacting insurance companies and renters to resolve outstanding damage claims. Youll find that every call counts. Our team members stay engaged and driven by the meaningful interactions they have daily.

Responsibilities:

• Conduct outbound calls and take inbound calls with insurance companies and renters to collect outstanding damage claims
• Negotiate payments and settlements in a professional manner
• Maintain complete and accurate records of all interactions
• Collaborate with other team members
• Meet and exceed collection targets and performance metrics

Requirements:

• 2+ years of relevant collections experience
• Strong organizational skills
• Detail-oriented
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Computer savvy
• Ability to thrive in a fast-paced environment

Benefits:

• Competitive base pay
• Lucrative commission structure with high earning potential
• Comprehensive benefits package with PTO, 401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability
• Opportunities for career growth and advancement
• Work-life balance and flexible schedules
• Comprehensive training and ongoing support
• Positive and inclusive work environment

This is a REMOTE position; must have a secure and distraction-free environment.

Physical Demands: Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer, including disabled and veterans.