Claims Assistant II - Everest : Job Details

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

At Everest, we believe that our future is determined by the actions we take today. Actions that go beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everest's value commitments include: providing an inclusive work environment that offers employees the opportunity to further their development, supporting our communities through the donation of time and financial resources, maintaining our integrity across all aspects of the group, and being an industry innovator to solve global complex risks.

This Claims Assistant II position is an individual contributor role supporting the Claims and Claims Operations staff. As a member of the Everest Insurance Operation team, the Claims Assistant II will be responsible for managing day-to-day tasks as well as assisting with projects that support the various Claims Transformation projects and overall growth of the Claims organization. The Claims Assistant II reports to the Claims Lead Operations Specialist.

Support the Claims organization with initial claims intake and set up, financial processes, customer service, data management, vendor management, and special projects as needed.

• Oversee claim intake, acknowledgment and processing of first notice of loss materials; investigation and follow up to secure claim documentation
• Ongoing claim file maintenance including diary management
• Processing payments and other financial transactions
• Create and maintain spreadsheets and databases
• Assist colleagues with a variety of operational functions as needed, including special projects
• Customer service support including answering calls and responding to email inquiries as needed
• Perform quality control and oversight of outside vendors
• Provide support to Claims Professionals

• Bachelor's degree or equivalent work experience
• Property and casualty insurer and Claims-related experience preferred but not required
• At least 1 year of previous operations/administrative experience preferred but not required

• Ability to stay focused and complete work
• Issue resolution, problem solving, and creativity
• Strong organizational and task completion skills
• Strong work ethic
• Strong verbal and written communication and interpersonal skills, as well as a positive attitude
• Excellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolved
• Ability to work well in a professional, team-oriented environment
• Computer proficiency in Microsoft Office (Word, Excel Suite skills and PowerPoint)

For NY and NJ Only: The base salary range for this position is $65,000 - $80,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location.

All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at [email protected].